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Jobs in Glasgow, United States

Customer Retention Specialist – Hybrid, Bonus Eligible

Dubizzle Limited

Glasgow
Hybrid
GBP 21,000 - 25,000
3 days ago
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Network & Systems Administrator

Scottish Leather Group

Glasgow
On-site
GBP 35,000 - 50,000
3 days ago
Be an early applicant

Field Medical Equipment Delivery Technician – Scotland

Arjo Canada Inc.

Glasgow
Hybrid
GBP 60,000 - 80,000
3 days ago
Be an early applicant

Board Trustee - Carers UK (Scotland Nation Role)

Voluntary Sector Gateway

Glasgow
On-site
GBP 40,000 - 60,000
3 days ago
Be an early applicant

Carers UK Trustees

Voluntary Sector Gateway

Glasgow
On-site
GBP 40,000 - 60,000
3 days ago
Be an early applicant
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Bar Team Member - Training Provided, Inclusive Culture

Stonegate Pub Company

Glasgow
On-site
GBP 20,000 - 25,000
3 days ago
Be an early applicant

Recovery Driver – Glasgow Nights

Automobile Association

Glasgow
On-site
GBP 40,000 - 60,000
3 days ago
Be an early applicant

Night Roadside Recovery Driver – Glasgow (Rolling Roster)

Automobile Association

Glasgow
On-site
GBP 40,000 - 60,000
3 days ago
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Barista - Craft Coffee, Delight Guests, 50% Discount & Pension

Costa

Glasgow
On-site
GBP 10,000 - 40,000
3 days ago
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Repairs Admin Specialist – Property Services

Housing co

Glasgow
On-site
GBP 27,000 - 31,000
3 days ago
Be an early applicant

Facilities Admin & Maintenance Scheduler

Circle Health Group

Glasgow
On-site
GBP 21,000 - 25,000
3 days ago
Be an early applicant

Aerospace Paint Operations Lead

HR GO Driving

Glasgow
On-site
GBP 57,000 - 60,000
3 days ago
Be an early applicant

Impact & Innovation Leader for Mentoring Outcomes

MCR Pathways

Glasgow
On-site
GBP 30,000 - 40,000
3 days ago
Be an early applicant

Impact Design and Innovation Time to Shine Leader

MCR Pathways

Glasgow
On-site
GBP 30,000 - 40,000
3 days ago
Be an early applicant

Lead Paint Operations & Coatings Quality

Airport Placements

Glasgow
On-site
GBP 57,000 - 60,000
3 days ago
Be an early applicant

Parts Controller - Automotive Workshop Budget Lead

Northgate Vehicle Hire Limited

Glasgow
On-site
GBP 25,000 - 35,000
3 days ago
Be an early applicant

Hybrid Customer Service Underwriter in Glasgow

NFU Mutual Group

Glasgow
Hybrid
GBP 40,000 - 60,000
3 days ago
Be an early applicant

Submarine Field Support Engineer

Thales Group

Glasgow
On-site
GBP 35,000 - 50,000
3 days ago
Be an early applicant

German-Speaking Inside Sales Exec – SME Growth (Hybrid)

Cigna

Glasgow
Hybrid
GBP 30,000 - 40,000
3 days ago
Be an early applicant

GHB – German Speaking Inside Sales Executive

Cigna

Glasgow
Hybrid
GBP 30,000 - 40,000
3 days ago
Be an early applicant

Assistant Editor, Scotland News — Lead & Plan Next‑Day Coverage

BBC Studios Ltd

Glasgow
On-site
GBP 52,000 - 68,000
3 days ago
Be an early applicant

Assistant Editor, Scotland News

BBC Studios Ltd

Glasgow
On-site
GBP 52,000 - 68,000
3 days ago
Be an early applicant

Part-Time Practice Nurse - Flexible Hours & Supportive Team

Nhsscotland

Glasgow
On-site
GBP 60,000 - 80,000
3 days ago
Be an early applicant

Practice Nurse

Nhsscotland

Glasgow
On-site
GBP 60,000 - 80,000
3 days ago
Be an early applicant

Guest Experience Host - Front Desk at a 4-Star Hotel

Peoplebank

Glasgow
On-site
GBP 22,000 - 26,000
3 days ago
Be an early applicant

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Customer Retention Specialist – Hybrid, Bonus Eligible
Dubizzle Limited
Glasgow
Hybrid
GBP 21,000 - 25,000
Full time
3 days ago
Be an early applicant

Job summary

A growing technology company seeks a Customer Loyalty Executive in Glasgow to enhance customer retention and satisfaction. You'll manage customer relationships, resolve issues, and intervene when clients show dissatisfaction. We're looking for someone with proven customer service experience, strong communication skills, and the ability to handle difficult conversations. The role offers a hybrid working arrangement, an attractive salary of up to £25k, and a monthly bonus, fostering a supportive environment that values personal growth and collaboration.

Benefits

24 Days Annual Leave + Bank Holidays
Birthday Leave
Volunteering Days
Employee Assistance Program - Free mental health support
Hybrid Working Policy - Post Probation

Qualifications

  • Proven customer service experience, ideally handling complaints or escalations.
  • Excellent phone manner and ability to de-escalate situations.
  • Strong organizational skills with attention to detail.
  • Experience working under pressure and multitasking.

Responsibilities

  • Contacting customers who've submitted leaving notifications or showing churn risk.
  • Running retention conversations to understand what's going wrong.
  • Creating service improvement plans addressing customer needs.
  • Cross-selling value-add services to improve customer experience.

Skills

Strong communication
Problem solving
Resilience
Empathy
Organizational skills

Tools

CRM systems
Job description
A growing technology company seeks a Customer Loyalty Executive in Glasgow to enhance customer retention and satisfaction. You'll manage customer relationships, resolve issues, and intervene when clients show dissatisfaction. We're looking for someone with proven customer service experience, strong communication skills, and the ability to handle difficult conversations. The role offers a hybrid working arrangement, an attractive salary of up to £25k, and a monthly bonus, fostering a supportive environment that values personal growth and collaboration.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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