Jobs in Gateshead, United Kingdom

Anchor is hiring a Colleague Experience Specialist to lead initiatives that enhance learning, development, and engagement across the organisation. This full-time, remote role offers a competitive salary and the opportunity to shape the colleague journey at England’s largest not-for-profit provider of housing and care for older people.

• Job Title: Colleague Experience Specialist – Skills & Qualifications
• Company: Anchor
• Location: Remote (England, United Kingdom)

Anchor manages over 55,000 homes across England, delivering high-quality housing and care services tailored to older people. As a values-driven organisation, Anchor invests every penny back into its people, places, and services. With a strong commitment to diversity, inclusion, and continuous improvement, Anchor offers a supportive and rewarding environment where colleagues can thrive.

As a Colleague Experience Specialist, you’ll design and deliver initiatives that support performance, development, and culture. You’ll create practical tools, drive positive change, and use data to improve every touchpoint in the colleague lifecycle—from onboarding and recognition to learning and career growth.

• Lead the delivery of colleague experience initiatives aligned with business needs
• Design resources and guidance that meet regulatory and legislative requirements
• Use feedback and survey insights to identify and implement improvements
• Contribute to culture campaigns, learning programmes, and change projects
• Shape engaging communications that bring development plans to life
• Coordinate key moments in the colleague lifecycle
• Support qualifications, apprenticeships, and capability-building initiatives
• Track people metrics (e.g. absence, turnover, training completion) and support reporting

• Background in HR, Recruitment, or Learning
• CIPD Level 3 (completed or in progress)
• Understanding of compliance and regulatory learning requirements
• Strong communication and stakeholder engagement skills
• Experience managing multiple projects and deadlines
• Analytical mindset with confidence in data tracking and reporting
• Detail-oriented and proactive in seeking improvement
• Collaborative and adaptable with a people-first approach
• Experience in colleague engagement or culture change programmes
• Familiarity with digital learning platforms and performance tools

• Remote working with flexible options
• Pension plan (4–8% matched contributions)
• Free life assurance and financial advice
• Discounts on shopping, holidays, phones, and more
• Gym, fitness, and wellbeing discounts
• Mental health support
• Career development and promotion opportunities
• Access to Leadership Pathways and online learning resources
• Inclusive workplace with colleague networks and ambassador programmes

Anchor celebrates diversity and is committed to creating an inclusive environment for all colleagues. We are proud members of Inclusive Employers, Stonewall Diversity Champions, and signatories to the Care Leaver Covenant and HouseProud Pledge. We welcome applications from all backgrounds and communities.

Applications are reviewed on a rolling basis. Early submissions are encouraged due to high interest in this position.