Jobs in Gateshead, United Kingdom

#Bethedifference**If making a difference matters to you, then you matter to us.**As principal Full Stack Engineer, AI Platform & Agents, you will build the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision-making at a global scale.**About this role**Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries.You'll join a 100-engineer remote-first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, you'll take problems from concept to production, mentor less experienced engineers, and lead by example. You'll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents.**Flagship Agent: UpToDate Expert AI**In Health, we’re launching **UpToDate Expert AI**—a medical research and clinical reasoning agent that transforms the world’s most widely used point‑of‑care knowledge resource into a real‑time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load—while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale.**Tech stack**You don’t need to know all of these on day one, but you should be ready to learn quickly.* TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust* AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions* DocumentDB, DynamoDB, OpenSearch, Azure AI Search* Azure OpenAI, AWS Anthropic, Google Gemini* GitHub, Confluence, Slack**What you’ll do*** Design and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment.* Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry).* Apply secure SDLC and privacy‑by‑design practices (threat modeling, least privilege).* Collaborate with product, UX, and domain experts to deliver customer‑focused solutions with measurable outcomes.* Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value—faster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query.* Lead by example and be heavily hands-on: drive architecture, mentor engineers, and take ownership of larger projects.**Team context*** **Org and Sub-teams**: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents.* **Culture and Reporting**: We value a "manager of one" mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You’ll report directly to the Director of Engineering, AI Platform.* **Team Size and Impact**: Our globally distributed team of ~100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact.* **Work setup**: Remote-first in US or EU, with hybrid options near major offices. Collaboration requires 9–11 AM CST overlap. Occasional travel for team onsites/offsites as needed.**Minimum qualifications*** 8+ years of professional software engineering experience.* Strong full‑stack development skills and cloud experience (AWS/Azure/GCP).* Expert in at least one, and proficient across the others: + AI Agent development and evaluation + Backend development + Frontend development + Cloud services (AWS/Azure/GCP) + CI/CD and Infrastructure as Code + Site Reliability Engineering (SRE) + Quality engineering / testing strategy + Secure SDLC and privacy by design* Proven track record delivering secure, reliable, cloud‑native systems to production.* Excellent problem‑solving, ownership, and cross‑functional communication.**Nice to have*** Proven ability to deliver software products independently or as part of a small, fast-paced team.* Experience of taking AI agents from concept to production, including safety evaluations, iterative testing (e.g., A/B testing), and continuous improvement.* Experience with LangChain/LangGraph and MCP; vector/RAG systems; OpenSearch.* Worked on traditional ML tasks like training, deployment, and monitoring.* Understand how LLMs work, their failure modes, and techniques like fine-tuning and model adaptation.* Familiarity with regulatory frameworks such as SOC2, HIPAA, etc.**Your first months*** Month 1: Deep‑dive into one platform component most aligned with your expertise; ship small improvements while ramping up.* After onboarding: We’ll align on a high‑impact area that fits your strengths and ambitions.*Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.**Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.