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Swiss German Customer Support Specialist (Hybrid-Remote)
Job summary
A leading recruitment agency is seeking a Swiss German Customer Service Representative to provide high-quality service to customers. This hybrid role involves answering inbound and outbound calls, with a focus on customer satisfaction. Ideal candidates will be fluent in German, possess excellent communication skills, and have a passion for customer service. The position offers competitive benefits including a contributory pension and discounts at various brands. Join a dynamic team in the healthcare sector!
Benefits
Qualifications
- Previous experience in a similar role preferred but not essential.
- Customer service experience preferred but not essential.
- Self-motivated with a can-do attitude.
Responsibilities
- Answering calls from existing and new customers.
- Proactively dealing with all queries relating to the business.
- Taking orders and bookings via external and internal calls.
- Building rapport with each customer.
- Demonstrating extensive knowledge on all product ranges.
- Facilitating calls from B2B and B2C.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.