Customer Success Consultant: Implementations & Migrations

Getbusyplc; Cambridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global software company is seeking a passionate Consultant to lead customer implementations and migrations, ensuring exceptional service and satisfaction. The role involves strong customer interaction, effective communication, and collaboration across departments to enhance client experience. Ideal candidates will demonstrate a high level of professionalism, a genuine passion for helping customers, and the ability to manage workloads effectively. Join a dynamic team focused on delivering innovative software solutions that make a difference.

Qualifications

• Experience in customer implementations and migrations.
• Comfort in fast-paced environments with direct customer interaction.
• Ability to communicate complex topics clearly.

Responsibilities

• Lead new customer implementations from kickoff through go-live.
• Manage and execute customer migrations to new software platforms.
• Deliver high-quality training tailored to different learning styles.

Skills

Strong work ethic

Exceptional communication skills

Organisational skills

Customer-centricity

Ability to build rapport

Tools

SQL

Cloud-based software

Job description

A global software company is seeking a passionate Consultant to lead customer implementations and migrations, ensuring exceptional service and satisfaction. The role involves strong customer interaction, effective communication, and collaboration across departments to enhance client experience. Ideal candidates will demonstrate a high level of professionalism, a genuine passion for helping customers, and the ability to manage workloads effectively. Join a dynamic team focused on delivering innovative software solutions that make a difference.