It Support Engineer jobs in United Kingdom

Software helps to enable the world-leading science performed at Diamond. Our software systems facilitate operations at all levels, including the low-level control of synchrotron and beamline hardware, the planning, execution and monitor of experiments, data archiving and retrieval, data processing and visualisation, the application for beamtime, and capture of remote experiment plans and samples. Our software engineers work alongside our scientists to develop innovative and robust solutions to keep Diamond at the forefront of scientific research.

We now have an opportunity for a Software Developer within Diamond’s Scientific Information Management Systems (SIMS) group to support and redevelop the Structural Biology LIMS (Laboratory Information Management Systems) used within Diamond.

Synchweb - our existing system for the visualisation of Macromolecular Crystallography (MX) and CryoEM data - is highly regarded by our scientific users around the world and is used in cutting-edge drug discovery and other research. Developed in-house and in concert with the ISPyB collaboration it is a critical component in the collection and interpretation of MX and CryoEM results at the facility.

Synchweb is approaching the end of its life, and we are taking on the exciting challenge of building its replacement, Evo - built using modern web frameworks and taking cues from other modern applications in use at Diamond. Evo is part of a multi-million pound refresh of software applications and services required to support the new science anticipated from our £500m major facility upgrade.

You will be working mostly on greenfield development with scientists who are leaders in their field.

Some of the main duties include:

• Designing and developing new micro-services, features and websites to support future operational requirements.
• Providing input to Diamond scientific software architecture.
• Developing software integrations with third party systems used internally and globally across the international scientific community.
• Providing support to the MX & CryoEM Groups, interacting closely with science group leaders and senior instrument staff. This includes fault diagnosis and resolution, taking responsibility for escalated issues and provision of a high-quality service/output.
• Providing technical assistance within SIMS to develop, test, maintain and support MX & CryoEM visualisation software, in collaboration with Scientific Computing and other groups.
• Working with internal and external stakeholders, enhance the core software to make it robust, adaptable, and easy to use by developers.
• Use technical and professional knowledge to identify opportunities for technical or process improvement across the instruments supported by the team.

You will hold a degree in engineering, computer science or have equivalent experience.

You will demonstrate experience in the following areas:

• Significant relevant experience of JavaScript, HTML and CSS with a focus on developing and enhancing web applications with modern JavaScript frameworks such as React & NextJS.
• A portfolio / GitHub of demonstrable experience of building web applications & dashboards with a focus on SaaS & B2B products, internal web-applications, Business CMS products or equivalent data-intensive applications.
• Excellent technical understanding of methods, systems and approaches relating to technical software engineering e.g. Source Control, Code Review, Continuous Integration
• SCRUM and agile processes.

Candidates with the following skill will be looked upon favourably, but these are not essential:

• Familiarity with Service-oriented & Microservices architecture
• Familiarity with Design tools (Figma, Sketch)
• Exposure to JavaScript testing frameworks e.g. Jest, Vitest, Cypress, Jasmine, etc.
• Knowledge of CI/CD techniques
• Experience with GraphQL, OpenAPi spec, JSON Schema & SQL / No SQL databases.
• Familiarity with MonoRepo project structures (TurboRepo)
• Development of APIs with Python Frameworks e.g. FastAPI

Diamond offers an exceptional benefits package to support staff in achieving a positive work/life balance. This includes 26 days annual leave plus Christmas closure, public holidays, 2 annual volunteering days and flexible working hours. We also offer an excellent defined benefit pension scheme. A relocation allowance may also be available where applicable.

Our campus-based location, with open green space, offers sports pitches, an outdoor gym, as well as a network of cycle, running and walking routes. Staff also have access to a range of onsite amenities including cafes, restaurants, a daycare nursery and free on-site parking.

As standard this role offers a hybrid working arrangement with a minimum of 3 days working onsite per week.

Please use the online application process to apply and tell us why you believe you are suitable for this role.

The closing date for applications is 29th March 2026, however, we encourage early applications as some candidates may be interviewed before this date.