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Home Based jobs in United Kingdom

Home-Based MI Analyst: Drive Service Insight

Macmillan Cancer Support

United Kingdom
Remote
GBP 27,000 - 30,000
26 days ago
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Junior Trainee Estate Agent

In Cork

Southampton
On-site
GBP 20,000 - 25,000
27 days ago

Senior SAP HCM/Payroll Consultant - Global SAP Leader. UK Remote

Prescriptionbluegrass

Birmingham
Remote
GBP 78,000
27 days ago

Independent Advocate: Empower Voices & Community Impact

Etivitysolutions

Peterborough
Hybrid
GBP 16,000 - 25,000
28 days ago

Independent Advocate

Etivitysolutions

Peterborough
Hybrid
GBP 16,000 - 25,000
28 days ago
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Senior DevOps Engineer

Digital Science

United Kingdom
Remote
GBP 65,000 - 85,000
28 days ago

Helpline Volunteer

Voluntary Sector Gateway

Glasgow
Remote
GBP 10,000 - 40,000
28 days ago

Peripatetic Operational Trainer

Barchester Healthcare Homes Limited

Gateshead
Hybrid
GBP 30,000 - 40,000
28 days ago
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Regional Healthcare Training Specialist – UK-wide Travel

Barchester Healthcare Homes Limited

Warrington
Remote
GBP 30,000 - 40,000
28 days ago

Peripatetic Operational Trainer

Barchester Healthcare Homes Limited

Warrington
Remote
GBP 30,000 - 40,000
28 days ago

Senior Compliance Advisory Manager — Hybrid London

Ascot Lloyd Group

City of London
Hybrid
GBP 60,000 - 80,000
28 days ago

Senior Compliance Advisory Manager

Ascot Lloyd Group

City of London
Hybrid
GBP 60,000 - 80,000
28 days ago

Traveling Regional Care Trainer

Barchester Healthcare Homes Limited

Lichfield
Hybrid
GBP 30,000 - 40,000
28 days ago

Peripatetic Operational Trainer

Barchester Healthcare Homes Limited

Lichfield
Hybrid
GBP 30,000 - 40,000
28 days ago

Hybrid Architect – London Workplace Fit-Out Lead

Architecture co

Eastleigh
Hybrid
GBP 60,000 - 80,000
28 days ago

24/7 SOC Analyst

Nomios Group

Basingstoke
Remote
GBP 40,000 - 55,000
28 days ago

Regional Care Induction and Development Trainer

Barchester Healthcare Homes Limited

Swindon
Hybrid
GBP 30,000 - 40,000
28 days ago

24/7 SOC Analyst

Nomios Germany GmbH

Basingstoke
Hybrid
GBP 30,000 - 45,000
28 days ago

Senior Livestock Consultant

ADAS Horticulture

England
Hybrid
GBP 36,000 - 43,000
29 days ago

Strategic BDM: Advised Platform & IFA Growth

Liverpool Victoria

Northern Ireland
Hybrid
GBP 60,000 - 80,000
29 days ago

Home-Based Mechanical Maintenance Tech – Career Growth

Severn Trent Services

England
Remote
GBP 40,000 - 44,000
29 days ago

Infrastructure & Technology Quality Assurance Analyst Professional Leicester, GB

International Business Machines Corporation

Leicester
Hybrid
GBP 30,000 - 45,000
8 days ago

Kitchen Designer — Bespoke Kitchens & Home Consults

Neptune

Batley
On-site
GBP 25,000 - 30,000
9 days ago

Senior Software Engineer - Amazon Connect

Capital One

Nottingham
Hybrid
GBP 60,000 - 80,000
10 days ago

Business Intelligence Analyst

Capita plc.

Liverpool
Hybrid
GBP 40,000 - 55,000
10 days ago

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Home-Based MI Analyst: Drive Service Insight
Macmillan Cancer Support
Remote
GBP 27,000 - 30,000
Full time
26 days ago

Job summary

A charitable organization in the United Kingdom is seeking a Management Information Officer to lead operational analysis and support service improvements. The ideal candidate will possess advanced Excel skills and experience in a BI or MI team. The role is full-time and home-based, requiring occasional travel for team meetings. The salary ranges from £27,000 to £30,000 per annum and focuses on delivering excellent customer experiences.

Qualifications

  • Proven ability to problem solve and present information clearly.
  • Good understanding of systems and technology used in a contact centre.
  • Experience in developing and monitoring performance indicators.

Responsibilities

  • Lead operational level analysis of customer service information.
  • Support the use of reporting tools for service improvement.
  • Work with the Data team to ensure access to necessary information.

Skills

Understanding of call centre data
Advanced Microsoft Excel skills
Creating and maintaining data systems
Experience in a BI or MI team
Developing service performance plans
Using reporting technologies including Power BI
Communication and interpersonal skills

Tools

Power BI
Power Query
Job description
A charitable organization in the United Kingdom is seeking a Management Information Officer to lead operational analysis and support service improvements. The ideal candidate will possess advanced Excel skills and experience in a BI or MI team. The role is full-time and home-based, requiring occasional travel for team meetings. The salary ranges from £27,000 to £30,000 per annum and focuses on delivering excellent customer experiences.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.