Independent Advocate

Etivitysolutions; Peterborough; Hybrid; GBP 16,000 - 25,000; Full time

Job summary

An advocacy organization is seeking an Independent Advocate to provide person-centered advocacy and support to clients in Peterborough. The role includes managing caseloads, producing reports, and addressing client needs professionally. Ideal candidates will have strong communication and IT skills, with experience in advocacy or working with vulnerable adults. This permanent, home-based position offers flexibility and a comprehensive benefits package including annual leave and a wellbeing plan.

Benefits

25 days annual leave

Cash Wellbeing Healthcare Plan

Auto‑enrolment pension plan

Qualifications

• Ability to work effectively remotely.
• Experience in advocacy, information and advice preferred.
• Experience working with vulnerable adults.

Responsibilities

• Provide high‑quality advocacy tailored to client needs.
• Act on behalf of clients following their instructions.
• Demonstrate outcome‑focused case management.
• Produce high‑quality written reports.
• Escalate concerns to relevant public bodies.

Skills

Strong communication skills

Time-management

Excellent IT proficiency

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high-quality, person-centred advocacy? At POhWER, we are passionate about making a difference in people’s lives and pushing boundaries to create impact. As one of our permanent workers, you will bring this mission to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast‑paced environment, you will be the perfect match for one of our Independent Advocate roles.

Key Details

• Hours of Work: 25.9 hours per week, Monday to Friday 9am‑5pm
• Location: Home-based with occasional travel around the Peterborough area (must live locally, hold a full driver’s licence, and have access to transport)
• Salary: £16,969.68 per week (equivalent to £24,242.40 per annum)
• Contract Type: Permanent
• Working schedule includes flexibility and occasional travel outside the specified borough, reimbursed at mileage rate per policy

What You’ll Do

• Provide high‑quality instructed and non‑instructed advocacy tailored to the client’s needs and the service being provided
• Act on behalf of clients at all times, including following their instructions, taking action as directed, and representing their wishes, feelings, beliefs and values in a manner consistent with law, guidance and best practice
• Demonstrate effective, outcome‑focused case management, ensuring all casework follows planning, action and review processes with detailed recording
• Produce high‑quality written reports as required for statutory advocacy roles
• Escalate concerns or complaints professionally to relevant public bodies as instructed by clients or otherwise where appropriate

Independent Advocate Requirements

• Strong communication and time‑management skills to work effectively remotely
• Excellent IT proficiency, including Microsoft Outlook, Word, Excel and the ability to learn additional software such as client‑management databases
• Attention to detail and accuracy in record‑keeping and reporting to meet tight deadlines

Desirable

• Previous experience in advocacy, information and advice, or a similar role within health, social care or the voluntary sector
• Demonstrable experience working with vulnerable adults
• Working knowledge of public and voluntary organisations

Benefits

• 25 days annual leave (increasing to 30 days after 5 years of service) plus bank holidays; option to buy or sell up to 5 days; an additional birthday holiday after 1 year of service
• Discretionary shutdown days at Christmas with up to 4 additional leave days
• 1 Community Leave Day per annum
• Cash Wellbeing Healthcare Plan covering optical, dental, alternative therapy, and more
• Auto‑enrolment pension plan
• Death in service cover

Additional Information

• Closing Date: 9:00am, Wednesday 31 December 2025 (we reserve the right to close early)
• Enhanced DBS check and National Offender Management Service vetting required
• Successful applicants must obtain business insurance for their own vehicle
• POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a Level 2 Disability Confidence Scheme employer and guarantee an interview for disabled applicants who meet all essential criteria.
• POhWER is committed to equality, diversity and inclusion. We encourage applications from all backgrounds, cultures and abilities, and especially welcome candidates from groups currently under‑represented in our workforce.
• From day one we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
• We proudly support our colleagues from the armed forces.