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Health And Safety Advisor jobs in United Kingdom
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Occupational Health Advisor Team Leader
Health Partners Group
City of London
On-site
GBP 35,000 - 42,000
30 days ago
Senior Occupational Health Advisor – Rosyth – 44K CV-Library Senior Occupational Health Adviso[...]
Scienceabode
Rosyth
On-site
GBP 37,000 - 44,000
30 days ago
Discover more opportunities than anywhere else. Find more jobs nowSenior Occupational Health Advisor - Rosyth
Health Partners Group
Dunfermline
On-site
GBP 37,000 - 44,000
30 days ago
Homebased Occupational Health Advisor | Travel to Leeds & Benefits
Optima Health PLC
Leeds
Hybrid
GBP 38,000 - 45,000
30+ days ago
Connect with headhunters to apply for similar jobsStrategic QHSE Lead — Multi-Site, ISO Expert
Arrive
City of London
Hybrid
GBP 50,000 - 70,000
30+ days ago
EHS & Compliance Specialist: PTW, Contractor Safety, CI
PepsiCo, Inc.
Leicester
On-site
GBP 40,000 - 70,000
30+ days ago
HSE Specialist - Remote: Risk, Incidents & Training
Hitachi Energy Ltd.
Glasgow
On-site
GBP 40,000 - 55,000
30+ days ago
Graduate Health & Safety Advisor — Risk, COSHH & Compliance
Cosworth Ltd
Northampton
Hybrid
GBP 30,000 - 45,000
30+ days ago
Health & Safety Adviser | Drive Safer Workplaces & Compliance
Williams F1 Group
Grove
On-site
GBP 35,000 - 50,000
30+ days ago
Onsite Occupational Health Advisor — Return-to-Work Expert
Kays Medical Ltd
Harrogate
On-site
GBP 30,000 - 40,000
30+ days ago
Health & Safety Consultant / CDM Principal Designer
Ridge and Partners LLP
Bristol
On-site
GBP 45,000 - 65,000
30+ days ago
Occupational Health Advisor CV-Library Occupational Health Advisor
Scienceabode
Cambridge
On-site
GBP 42,000 - 45,000
30+ days ago
Customer Support Advisor - Health and Safety
Alcumus Group
Cardiff
On-site
GBP 25,000
Full time
30+ days ago
Job summary
A leading compliance company is seeking a Customer Support Advisor - Health and Safety in Cardiff. This role involves supporting the Audit Services team by conducting pre-audit checks and providing technical support to customers. The ideal candidate will have excellent customer service skills and attention to detail, ensuring a first-class experience for clients. Benefits include a hybrid workplace, generous leave, and a healthcare plan.
Benefits
Enhanced Parental Leave
Generous annual leave
Healthcare Plan
Annual Giving Day
Cycle-to-work Scheme
Pension scheme with employer contributions
Life Assurance – 3X base salary
Rewards Program
LinkedIn Learning License
Qualifications
- Experience in customer service and administration.
- Ability to demonstrate consistency in applying quality processes and standards.
- Confidence in handling customer inquiries via telephone and email.
Responsibilities
- Complete pre-audit checks on customer information for the full audit.
- Provide health and safety advice to customers.
- Liaise with customers and verify documentation ahead of the full audit cycle.
Skills
Customer Service
Administrative Experience
Attention to Detail
Job description
Customer Support Advisor - Health and Safety
Department: Operations
Employment Type: Permanent
Location: Cardiff, UK
Reporting To: Technical Team Manager
Compensation: £24,800 / year
Description
Creating Safer Workplaces for Everyone.
We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour.
As a Customer Service Support Officer (Known internally as Technical Support Officer) at Alcumus, you'll support the Audit Services team in the completion of desktop assessments of registered customer's accreditation documentation, and will provide technical support via phone and email to customers ensuring a first-class customer experience!
You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market. The SafeContractor product ensures that contractors meet the necessary requirements around health and safety, equal opportunities, diversity and environmental management practices - all in one plan!
You'll receive full onboarding and training as well as support to gain health and safety specific qualifications that are required for this role.
This role is based in our office in Cardiff and will require 3 days a week working from the office.
We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour.
As a Customer Service Support Officer (Known internally as Technical Support Officer) at Alcumus, you'll support the Audit Services team in the completion of desktop assessments of registered customer's accreditation documentation, and will provide technical support via phone and email to customers ensuring a first-class customer experience!
You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market. The SafeContractor product ensures that contractors meet the necessary requirements around health and safety, equal opportunities, diversity and environmental management practices - all in one plan!
You'll receive full onboarding and training as well as support to gain health and safety specific qualifications that are required for this role.
This role is based in our office in Cardiff and will require 3 days a week working from the office.
What that means day to day
- Complete pre-audit checks on customer information to ensure a minimum standard has been demonstrated before it progresses to the full audit.
- Working through a number of pre-audit checks of customer's information to ensure everything required is collated.
- Providing feedback to customers and collating any missing required information for the pre-audit checks.
- Support customers with areas of improvement where more information is needed in order to pass the audit and become accredited.
- Provide health and safety advice and guidance to customers (full training provided).
What you’ll need to be successful
Customer service, administrative experience and attention to detail are the most important skills for this role; you will spend a lot of time liaising with customers and verifying documentation ahead of the full audit cycle. The ability to demonstrate consistency in applying quality processes and standards and the ability to identify discrepancies will also be required.
You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.
Our Customer Service Support Officers (Technical Support Officers) work as part of a close-knit team so it is important for you to be a team player, working well within a team setting and able to work towards a common objective with your peers.
You may have some experience, or even an interest in health and safety or compliance, although this is not essential.
You will need to be confident in handling customer enquiries via telephone and email and will need to demonstrate a good standard of written English also.
Our Customer Service Support Officers (Technical Support Officers) work as part of a close-knit team so it is important for you to be a team player, working well within a team setting and able to work towards a common objective with your peers.
You may have some experience, or even an interest in health and safety or compliance, although this is not essential.
What you'll get in return
Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:
Personal Health & Wellbeing / Benefits
> Enhanced Parental Leave
>Generous annual leave
> Healthcare Plan
> Annual Giving Day – an extra day to give back to yourself or your community
> Cycle-to-work Scheme
Future Planning
>Pension scheme with employer contributions
> Life Assurance – 3X base salary
> Rewards Program – access to discounts and cashback
> LinkedIn Learning License for upskilling & development
Interested but don’t feel you meet all the requirements?
Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!
Bring Your Whole Self to Work.
Bring Your Whole Self to Work.
Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.
What you can expect if you apply:
What you can expect if you apply:
- A response to your application within 15 working days
- An interview process consisting of:
- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.