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Sales Support Specialist
Job summary
A leading manufacturing company in Henstridge is seeking a Sales Support professional for a 13-month maternity cover contract. This office-based role involves processing customer orders, handling enquiries, and providing administrative support. Ideal candidates will possess strong Microsoft Excel skills, excellent customer service abilities, and a problem-solving mindset. After the maternity cover, there is potential for permanent employment.
Benefits
Qualifications
- Strong proficiency in Microsoft Excel is essential.
- Experience in a similar sales support role is advantageous.
- Ability to handle customer enquiries effectively.
Responsibilities
- Process and amend customer orders.
- Handle customer enquiries via phone and email.
- Manage MSDS requests and checks.
- Administer the customer portal.
- Produce price lists, dashboards, and reports.
Skills
Tools
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Location: GreenBest Office, Henstridge
Full-time | 40 hours per week
Start Date: January 2026
Salary: Competitive + potential bonus
GreenBest is a dynamic and ambitious manufacturing company supplying fertilisers and related products to the amenity turf market. Our customers include golf courses, football pitches, bowling greens, lawncare professionals, and municipal areas. We’re recognised as one of the most technically proficient firms in the industry, combining outstanding technical expertise with exceptional customer service.
We’re looking for a Sales Support professional to join our team on a 13-month maternity cover contract, with a strong possibility of becoming permanent. This is a 100% office-based role, supporting both our customers and our out-of-office sales staff.
You’ll be at the heart of our operations, ensuring smooth order processing, handling customer enquiries, and providing vital administrative support.
- Process and amend customer orders
- Handle customer enquiries (phone, email, web forms)
- Manage MSDS requests and checks
- Administer the customer portal
- Coordinate sample requests and transport control
- Support complaint case files and SOP administration
- Produce price lists, dashboards, data uploads, and reports
- Strong computer skills, especially Microsoft Office (Excel proficiency essential)
- Excellent customer care and communication skills
- Problem-solving mindset with focus on customer satisfaction
- Previous experience in a similar role (advantageous)
- Good mathematical ability and attention to detail
- Positive attitude, team player, and strong time management skills
- Statutory workplace pension
- Potential for permanent employment after maternity cover
Ready to join a technically proficient, customer-focused team? Apply now and be part of GreenBest’s success story.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.