Sales Support Specialist

Israel Chemical Ltd; Henstridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading manufacturing company in Henstridge is seeking a Sales Support professional for a 13-month maternity cover contract. This office-based role involves processing customer orders, handling enquiries, and providing administrative support. Ideal candidates will possess strong Microsoft Excel skills, excellent customer service abilities, and a problem-solving mindset. After the maternity cover, there is potential for permanent employment.

Benefits

Statutory workplace pension

Potential for permanent employment after maternity cover

Qualifications

• Strong proficiency in Microsoft Excel is essential.
• Experience in a similar sales support role is advantageous.
• Ability to handle customer enquiries effectively.

Responsibilities

• Process and amend customer orders.
• Handle customer enquiries via phone and email.
• Manage MSDS requests and checks.
• Administer the customer portal.
• Produce price lists, dashboards, and reports.

Skills

Strong computer skills

Excellent customer care

Problem-solving mindset

Good mathematical ability

Attention to detail

Time management skills

Tools

Microsoft Office (Excel)

Job description

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Location: GreenBest Office, Henstridge
Full-time | 40 hours per week
Start Date: January 2026
Salary: Competitive + potential bonus

About GreenBest

GreenBest is a dynamic and ambitious manufacturing company supplying fertilisers and related products to the amenity turf market. Our customers include golf courses, football pitches, bowling greens, lawncare professionals, and municipal areas. We’re recognised as one of the most technically proficient firms in the industry, combining outstanding technical expertise with exceptional customer service.

The Role

We’re looking for a Sales Support professional to join our team on a 13-month maternity cover contract, with a strong possibility of becoming permanent. This is a 100% office-based role, supporting both our customers and our out-of-office sales staff.

You’ll be at the heart of our operations, ensuring smooth order processing, handling customer enquiries, and providing vital administrative support.

The Key Responsibilities

• Process and amend customer orders
• Handle customer enquiries (phone, email, web forms)
• Manage MSDS requests and checks
• Administer the customer portal
• Coordinate sample requests and transport control
• Support complaint case files and SOP administration
• Produce price lists, dashboards, data uploads, and reports

The Requirements

• Strong computer skills, especially Microsoft Office (Excel proficiency essential)
• Excellent customer care and communication skills
• Problem-solving mindset with focus on customer satisfaction
• Previous experience in a similar role (advantageous)
• Good mathematical ability and attention to detail
• Positive attitude, team player, and strong time management skills

The Benefits

• Statutory workplace pension
• Potential for permanent employment after maternity cover

Ready to join a technically proficient, customer-focused team? Apply now and be part of GreenBest’s success story.