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Assistant Manager

Goalsfootball

Willenhall

On-site

GBP 25,000 - 35,000

Full time

24 days ago

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Job summary

A leading sports facility in Willenhall is seeking an Assistant Manager to oversee daily operations, supervise staff, and contribute to strategic business development. The ideal candidate has experience in a supervisory role and is committed to ensuring high service standards and compliance with health and safety policies. This full-time position offers various benefits including paid breaks, a pension scheme, and employee discounts.

Benefits

Birthday Holiday

Paid breaks

Pension scheme

Employee assistance careline

Bonus scheme

Team incentives

50% Discount on related products

Free individual pitch hire

Annual events

Uniform provided

Qualifications

Experience in a supervisory role within a customer service environment.
Strong understanding of business development and operational excellence.
Ability to manage and lead a diverse team effectively.

Responsibilities

Supervise all staff to ensure high service standards.
Assist in the development of the business plan.
Ensure health and safety policies are followed.

Skills

Staff supervision

Business development

Health & Safety compliance

Team communication

Assistant Manager - Goals Black Country

Base pay range

This range is provided by GOALS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Hours: 40 hours per week. Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times.

To provide a quality, effective and efficient service to users of Goals facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities. General Manager to develop & execute operational & sales plans to promote operational excellence and maximise income potential.

Responsibilities

To supervise all employees including Team Members, Cleaners and Maintenance employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
To contribute to the development of business development plan to develop all aspects of the business with specific focus on driving football income.
Assist the General Manager with the recruitment and selection of all non-managerial staff.
To ensure sound administration procedures are followed and ensure that Company reporting procedures are followed at all times.
To ensure the Company Health & Safety policy is fully implemented and that all staff training is maintained and completed.
Attend weekly management meetings to maintain strong team communications and chair occasional meetings with other designation of staff.
Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
To ensure that all facilities, fixtures and fittings within the Club are maintained to a high standard internally and externally.
To co‑ordinate the ordering of stock/goods and services as required to ensure the club operates smoothly and effectively.
Such other duties as may be necessary from time to time, compatible with the nature of the post. It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.

Benefits