Field Service Engineer jobs in United Kingdom
Automotive Service Advisor – MOTs, Repairs & Customer Care
Mesh-AI Limited
Service Advisor Tonbridge, England, United Kingdom
Mesh-AI Limited
Heavy Vehicle Maintenance Technician – Afternoon Shift
FedEx Group
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Senior Vehicle Technician — Service & Diagnostics
Pentagon Motor Group
Automotive Service Advisor – MOTs, Repairs & Customer Care
Job summary
A leading automotive retailer in Tonbridge is seeking an experienced Service Advisor. This role involves advising customers, booking services, and liaising with the Aftersales department. Candidates should possess exceptional communication skills and a passion for customer service, ideally with previous experience in the automotive industry. A comprehensive training program is available with potential for career progression. The position offers a competitive salary and various employee benefits.
Benefits
Qualifications
- Experience in a similar role within the automotive industry.
- Strong organizational skills to manage high customer volumes.
- Ability to explain technical information clearly.
Responsibilities
- Booking MOTs, services and repair work for customers.
- Advising customers on warranty cover and upselling parts.
- Liaising with the Aftersales department to organize appointments.
- Managing customer queries via calls and online bookings.
- Keeping customers informed about turnaround times.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.