Service Advisor (Lothian DAF Bathgate)

Lothian Daf; Bathgate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading truck service dealership in Bathgate is looking for a Service Advisor. The role involves greeting customers, assessing their needs, and managing truck service bookings. Ideal candidates will have experience in a similar automotive role, possess commercial vehicle technical knowledge, and be reliable. The position offers a competitive salary and a contributory company pension.

Benefits

Competitive pay

Contributory Company Pension

Qualifications

• Experience in a similar role within the automotive or truck industry.
• Understanding of commercial vehicle technicalities.
• Trustworthy and reliable in work.

Responsibilities

• Manning the Service Reception desk and greeting customers.
• Assessing needs and scheduling truck repairs or services.
• Preparing job cards and updating customer databases.

Skills

Customer Service

Technical Knowledge

Reliability

PC Literacy

Job description

We have a fantastic opportunity to join our DAF Service Truck Dealership based in Bathgate.

You will be manning the Service Reception desk and duties will include:

• Greeting customers in a friendly and efficient manner both in person and by telephone
• Assessing customers’ needs and booking in of trucks for repair or service work
• Preparation of job cards
• Communication of work to Workshop Controller
• Communicating with the customer at all stages of the repair for authorisation if needed
• Maintaining company databases

What are we looking for?

• Experience of working within a similar role within the automotive/truck environment
• Commercial vehicle technical knowledge
• Reliability
• PC literate

In return we offer a competitive rate and a Contributory Company Pension

Apply for Service Advisor (Lothian DAF Bathgate)