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AV / Gallery Technician
Job summary
A cultural organization in Liverpool is looking for a skilled AV Technician to ensure the smooth operation of galleries and live events. Key responsibilities include maintaining AV systems, supporting performances, and ensuring compliance with health and safety standards. The ideal candidate will have proven experience with AV systems and excellent communication skills. Flexibility for evening and weekend work is required. This position offers a dynamic environment focused on enhancing visitor experience.
Qualifications
- Proven experience with AV systems in live events or museums.
- Strong problem-solving skills and technical troubleshooting ability.
- Understanding of safety standards for technical operations.
- Experience with basic electrical or IT maintenance.
- Excellent communication skills and teamwork.
Responsibilities
- Maintain technical systems and provide first-response support.
- Provide training to duty management teams.
- Assist in planning and operation of exhibitions.
- Ensure compliance with health and safety standards.
- Prepare reports on KPIs and maintenance activities.
Skills
Tools
The British Music Experience is seeking a skilled and proactive AV Technician to join our Operations team.
Key Responsibilities
Technical Operations & Maintenance
- Provide first-response technical support and repairs for gallery interactives, the Interactive Studio, digital signage, projectors, EPOS hardware, and other technical systems essential to the smooth operation of the British Music Experience.
- Develop and implement a program of planned preventative maintenance and reactive repairs in conjunction with the Operations Manager.
- Provide training and operational support to the Duty Management team.
- Assist in the planning, installation, and operation of temporary exhibitions.
- Maintain technical infrastructure, ensuring reliability and health and safety compliance.
- Manage procurement, stock control, and the asset register for technical equipment and consumables.
Event & Performance Support
- Deliver technical setup and operation for live performances, including lighting, sound, and video.
- Liaise with clients and event organisers to support technical requirements to a high standard.
Compliance & Health and Safety
- Ensure compliance with statutory requirements, company policies, and standard operating procedures.
- Support the Operations Manager in maintaining robust health and safety standards.
- Contribute to the implementation of emergency, fire, and sustainability strategies.
- Oversee external contractors to ensure quality and compliance.
Reporting & Administration
- Prepare reports on key performance indicators (KPIs), downtime, and maintenance activities.
- Assist with preparation of technical documentation and tenders.
- Contribute to budgeting processes based on system and equipment life cycles.
- Collaborate with conservators and the BME Collections Manager to maintain optimal environmental conditions for artefacts.
- Participate in continuous improvement initiatives focused on sustainability and visitor experience.
Essential Criteria
- Proven experience working with AV systems, lighting, and sound equipment in a museum, theatre, live event, or similar environment.
- Strong technical troubleshooting and problem-solving skills.
- Understanding of health and safety standards relating to technical operations.
- Experience of basic electrical or IT maintenance and fault finding.
- Excellent communication skills and a collaborative working style.
- Flexibility to work evenings, weekends, and events as required.
Desirable Criteria
- Experience of video editing using Final Cut Pro or Adobe Premiere Pro.
- Skills in digital content creation for web, digital ads, screens or exhibitions.
- Experience with guitar maintenance and repair.
- Familiarity with environmental monitoring and control for museum collections.
You’ll play a key role in keeping our galleries, live events, and exhibitions running smoothly – from maintaining interactive displays and AV systems to supporting performances and ensuring a high-quality visitor experience.
To work as a duty technician to ensure the effective operation, maintenance, and development of all technical facilities in the BME galleries, event spaces and front of house areas.
Contact for more info: jobs@britishmusicexperience.com
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.