Job Summary
The British Music Experience is seeking a skilled and proactive AV Technician to join our Operations team.
Job Description
Key Responsibilities
Technical Operations & Maintenance
- Provide first-response technical support and repairs for gallery interactives, the Interactive Studio, digital signage, projectors, EPOS hardware, and other technical systems essential to the smooth operation of the British Music Experience.
- Develop and implement a program of planned preventative maintenance and reactive repairs in conjunction with the Operations Manager.
- Provide training and operational support to the Duty Management team.
- Assist in the planning, installation, and operation of temporary exhibitions.
- Maintain technical infrastructure, ensuring reliability and health and safety compliance.
- Manage procurement, stock control, and the asset register for technical equipment and consumables.
Event & Performance Support
- Deliver technical setup and operation for live performances, including lighting, sound, and video.
- Liaise with clients and event organisers to support technical requirements to a high standard.
Compliance & Health and Safety
- Ensure compliance with statutory requirements, company policies, and standard operating procedures.
- Support the Operations Manager in maintaining robust health and safety standards.
- Contribute to the implementation of emergency, fire, and sustainability strategies.
- Oversee external contractors to ensure quality and compliance.
Reporting & Administration
- Prepare reports on key performance indicators (KPIs), downtime, and maintenance activities.
- Assist with preparation of technical documentation and tenders.
- Contribute to budgeting processes based on system and equipment life cycles.
- Collaborate with conservators and the BME Collections Manager to maintain optimal environmental conditions for artefacts.
- Participate in continuous improvement initiatives focused on sustainability and visitor experience.
Job Requirements
Essential Criteria
- Proven experience working with AV systems, lighting, and sound equipment in a museum, theatre, live event, or similar environment.
- Strong technical troubleshooting and problem-solving skills.
- Understanding of health and safety standards relating to technical operations.
- Experience of basic electrical or IT maintenance and fault finding.
- Excellent communication skills and a collaborative working style.
- Flexibility to work evenings, weekends, and events as required.
Desirable Criteria
- Experience of video editing using Final Cut Pro or Adobe Premiere Pro.
- Skills in digital content creation for web, digital ads, screens or exhibitions.
- Experience with guitar maintenance and repair.
- Familiarity with environmental monitoring and control for museum collections.
Job Responsibilities
You’ll play a key role in keeping our galleries, live events, and exhibitions running smoothly – from maintaining interactive displays and AV systems to supporting performances and ensuring a high-quality visitor experience.
To work as a duty technician to ensure the effective operation, maintenance, and development of all technical facilities in the BME galleries, event spaces and front of house areas.
Contact for more info: jobs@britishmusicexperience.com