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We are a forward-thinking and progressive PCN in the Lake District looking to recruit a PCN Administrator to cover maternity leave for twelve months. The role is to be based at Maryport Health Services & Castlegate & Derwent Surgery.

This vacancy is advertised with a view to a successful candidate being able to start in January 2026. This will allow for crossover with the current postholder before maternity leave commences. Please note this advert may close early if sufficient applications have been received.

This role (PCN Administrator) is a fixed term position but the Practices would be prepared to retain the successful candidate post-maternity leave, in a permanent position at either/both Practices.

The role of Administrator will be to support the PCN Management team, covering two GP Practices. The role includes: Attending meetings, minute taking, assisting with projects, assisting with data quality, extended access monitoring of provision, support with marketing, support with digital transformation projects, preparation of PCN reports and submissions.

Previous experience of working within the NHS, use of EMIS and Ardens is desirable but not essential as full training will be provided.

Joining two teams of over 130 staff combined, who all like to support each other and deliver the best possible service to the patients. We serve a combined population of approximately 32,000 patients.

We provide a uniform, free tea and coffee (and cake sometimes!), access to the NHS pension scheme, 6 weeks (plus bank holidays adj) per annum (pro rata), birthday as a day off, free parking, training and good craic.

Please apply with CV and cover letter to:nencicb-cu.recruitment.mhs@nhs.net

DUTIES & RESPONSIBILITIES

Assist with PCN finances

ARRS claims

Support compilation of PCN finance from remittances and PCSE statements

Liaise with practices to ensure transactions for PCN are processed

Deputise

Attend meetings on behalf of PCN, take minutes and report back to PCN Board

Administration

Running searches and collating results in Excel for data analysis purposes

Involvement in data collection to meet service requirements

Import of Ardens searches to EMIS, data updates and upload to Ardens Manager

Supporting PCN Marketing

Filing and photocopying as required

Ensure admin room is tidy, risk free and patient confidentiality is maintained at all times following the practices clean desk policy

This is not an exhaustive list of duties but is intended as a guide.

Communication

PCN staff should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognize peoples needs for alternative methods of communication and respond accordingly.

Work Setting and Review

Works under direct supervision of the PCN Digital Transformation and Ops Lead

Ability to prioritise duties to ensure deadlines are achieved

Individual Responsibilities

Attendance and completion of mandatory training as directed by the practice.

Adhere to practice policies and procedures.

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• A minimum of 3 GCSEs at grade C or above (or equivalent)
• Business Administration NVQ Level 2 or above

• Experience of working in busy administration environment
• Minute taking
• Previous experience of working in a general practice environment

• Ability to work independently and part of team
• Good numerical skills
• Good MS Office Skills Word, Excel, Outlook and Internet
• ECDL or equivalent IT qualification
• Knowledge of EMIS Web
• Knowledge of Ardens

• Enthusiastic and motivated
• Flexible approach to working hours
• Willingness to learn and undertake further training

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.