PCN Administrator

Haringey GP Federation; Maryport; On-site; GBP 22,000 - 28,000; Full time

Job summary

A progressive healthcare organization located in Maryport is seeking a PCN Administrator for a fixed-term role to cover maternity leave. The ideal candidate will assist the PCN management team across two GP practices, handling tasks like minute-taking, project assistance, and data management. Previous NHS experience and familiarity with EMIS and Ardens are desired. The role offers a supportive working environment with opportunities for professional development and potential permanent placement post-maternity leave.

Benefits

Access to the NHS pension scheme

6 weeks annual leave plus bank holidays

Birthday as a day off

Free tea, coffee, and cake

Free parking

Training opportunities

Qualifications

• Experience of working in busy administration environment.
• Minute taking experience is essential.
• Previous experience of working in a general practice environment.

Responsibilities

• Assist with PCN finances and ARRS claims.
• Attend meetings, take minutes, and report back.
• Support PCN marketing and run data searches.

Skills

Ability to work independently and part of team

Good numerical skills

Good MS Office Skills Word, Excel, Outlook and Internet

Knowledge of EMIS Web

Knowledge of Ardens

Education

Business Administration NVQ Level 2 or above

A minimum of 3 GCSEs at grade C or above (or equivalent)

Tools

Excel

EMIS

Job description

We are a forward-thinking and progressive PCN in the Lake District looking to recruit a PCN Administrator to cover maternity leave for twelve months. The role is to be based at Maryport Health Services & Castlegate & Derwent Surgery.

This vacancy is advertised with a view to a successful candidate being able to start in January 2026. This will allow for crossover with the current postholder before maternity leave commences. Please note this advert may close early if sufficient applications have been received.

This role (PCN Administrator) is a fixed term position but the Practices would be prepared to retain the successful candidate post-maternity leave, in a permanent position at either/both Practices.

Main duties of the job

The role of Administrator will be to support the PCN Management team, covering two GP Practices. The role includes: Attending meetings, minute taking, assisting with projects, assisting with data quality, extended access monitoring of provision, support with marketing, support with digital transformation projects, preparation of PCN reports and submissions.

Previous experience of working within the NHS, use of EMIS and Ardens is desirable but not essential as full training will be provided.

About us

Joining two teams of over 130 staff combined, who all like to support each other and deliver the best possible service to the patients. We serve a combined population of approximately 32,000 patients.

We provide a uniform, free tea and coffee (and cake sometimes!), access to the NHS pension scheme, 6 weeks (plus bank holidays adj) per annum (pro rata), birthday as a day off, free parking, training and good craic.

Please apply with CV and cover letter to:[e-mail]

Job responsibilities

DUTIES & RESPONSIBILITIES

Assist with PCN finances

ARRS claims

Support compilation of PCN finance from remittances and PCSE statements

Liaise with practices to ensure transactions for PCN are processed

Deputise

Attend meetings on behalf of PCN, take minutes and report back to PCN Board

Administration

Running searches and collating results in Excel for data analysis purposes

Involvement in data collection to meet service requirements

Import of Ardens searches to EMIS, data updates and upload to Ardens Manager

Supporting PCN Marketing

Filing and photocopying as required

Ensure admin room is tidy, risk free and patient confidentiality is maintained at all times following the practices clean desk policy

This is not an exhaustive list of duties but is intended as a guide.

Communication

PCN staff should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognize peoples needs for alternative methods of communication and respond accordingly.

Work Setting and Review

Works under direct supervision of the PCN Digital Transformation and Ops Lead

Ability to prioritise duties to ensure deadlines are achieved

Individual Responsibilities

Attendance and completion of mandatory training as directed by the practice.

Adhere to practice policies and procedures.

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Person Specification

Qualifications

• A minimum of 3 GCSEs at grade C or above (or equivalent)
• Business Administration NVQ Level 2 or above

Experience

• Experience of working in busy administration environment
• Minute taking
• Previous experience of working in a general practice environment

Knowledge & Skills

• Ability to work independently and part of team
• Good numerical skills
• Good MS Office Skills Word, Excel, Outlook and Internet
• ECDL or equivalent IT qualification
• Knowledge of EMIS Web
• Knowledge of Ardens

Personal Attributes

• Enthusiastic and motivated
• Flexible approach to working hours
• Willingness to learn and undertake further training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.