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At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.

When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Home Administrator at Mousehold View Care Home, located in Norwich. If this sounds like the place for you, we’d love to hear from you!

Your focus as Care Home Administrator will be to support the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the Home.

Other responsibilities will include:

• Being responsible for the collection of data to enable invoicing to be carried out by Head Office.
• Following up non-payment of fees immediately if they fall into arrears and report to Head Office any areas of concern for outstanding debtors.
• Collating information and complete the weekly/monthly payroll return.
• Providing clerical support to the General Manager and when appropriate other staff.
• Coordinating the recruitment and onboarding process of staff within the home.

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of three years of business administration experience.
• Be confident working with computers.
• Possess effective interpersonal skills and professional telephone manner.
• Be able to prioritise your own workload.
• Establish good relationships with all staff within the company.

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs

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• Job Reference averyhealthcare/TP/656/3802
• Contract Type Permanent
• Closing Date 07 January, 2026
• Job Category Home Administration
• Business Unit Avery
• Location Mousehold View Care Home, 28 Mousehold Lane, Norwich, United Kingdom