Customer Care Representative jobs in United States

Everbridge is the global leader in SaaS-based Critical Event Management and enterprise resilience solutions, trusted by the world’s most recognized brands to keep their people safe and businesses running. As we continue to grow, we’re expanding our high-performing sales team and looking for a driven, strategic Enterprise Account Executive who thrives on building relationships, winning new business, and navigating complex enterprise sales cycles. This is a fully remote/homebased role that can be based anywhere in the UK.

This isn’t just another quota-carrying role—it’s your chance to drive strategy, open new markets, and influence how global organizations prepare for and respond to risk.

• Own the full sales cycle from prospecting to close within your assigned territory.
• Be a true hunter—generate new logo opportunities through proactive outreach and smart channel/partner plays.
• Build trusted relationships and sell at the C-suite level (Security, Business Continuity, Operations, Compliance).
• Execute a multi-threaded, consultative sales motion using proven methodologies (we use MEDDPICC and Force Management).
• Lead enterprise deals typically $60K+ ACV, including six-figure opportunities.
• Collaborate cross-functionally with BDRs, Solution Consultants, and internal experts to maximize deal velocity and customer value.
• Develop a strategic account plan, growing long-term partnerships while consistently fueling your pipeline.

• 5+ years of enterprise SaaS sales experience, with a focus on new logo acquisition.
• A strong track record selling into Fortune 1000 or large commercial accounts.
• Proven outbound skills—you’re proactive, resourceful, and confident building your own pipeline.
• Ability to navigate complex buying groups and build consensus across multiple decision-makers.
• Experience engaging with Security, Compliance, Business Continuity, HR, Facilities, or IT stakeholders.
• Familiarity with MEDDPICC or similar methodologies.
• A growth mindset—coachable, driven, and motivated by feedback.
• Experience using Salesforce and flexibility to travel up to 20%.

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience

Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.