Customer Care Assistant jobs in United Kingdom

South Quay, Main Street, Cowpen Rd, Blyth NE24 5TT

38.5 Hours Days and Nights

• Ideally have an NVQ2 in Adult Health and Social Care
• A minimum of 1 years’ experience in Care although this is not essential
• Excellent communication, listening and empathy skills
• A genuine passion for elderly care and team development

Join Our Caring Community

Are you an experienced care assistant or care professional ready to take your knowledge and experience to the next level?
At Roseberry Care, we’re on a mission to provide outstanding, person-centred care—and we’re looking for a caring, compassionate and enthusiasticCare Assistant.

* Please note that Sponsorship is not available for this role*

Roseberry Care is a warm and welcoming community with over 1,500 dedicated professionals across 27 homes—from Morpeth to Milton Keynes. We support nearly 1,200 residents, offering everything from elderly and dementia care to care for younger adults with neurological or physical disabilities.

At the heart of everything we do? Kindness, inclusivity, and putting people first—always.

As a Care Assistant you will support our residents in their day to day lives including providing personal care, social activities, and meals times to promote independence and maximise their quality of life.

• Assist with washing, dressing, grooming, toileting, and continence care
• Help with mobility and transfers
• Offer companionship and a friendly presence
• Support mental and emotional well‑being
• Observe and report changes in a client’s physical or emotional condition

• Ideally have an NVQ2 in Adult Health and Social Care
• A minimum of 1 years’ experience in Care although this is not essential
• Excellent communication, listening and empathy skills
• A genuine passion for elderly care and team development
• Ability to follow instructions and work as part of a team

• Supportive, friendly team environment
• Genuine career progression across 27 care homes
• Employee Assist Programme for mental health & wellbeing support
• Go the Extra Mile (GEM) Awards – celebrating your amazing work
• Employee Of The Month – Appreciating our employees
• FlexEarn – access your earnings early for any extra shifts worked
• Refer a Friend Scheme – earn £200 for every successful referral

Ready to Make a Difference?

If you’re passionate about care, proud of your profession, and want to be part of something special—we’d love to hear from you.

Apply today and become a valued member of the Roseberry Care family—where your dedication, skill, and kindness will help shape brighter days for every resident.

Roseberry Care Centres

PO Box 213

Houghton le Spring

DH4 9DL