Continuous Improvement jobs in United Kingdom

Harrison‑Drury is a market‑leading firm of solicitors with offices in Lancashire, Cumbria, and Staffordshire. We’re delighted to be named one of the UK’s Best Companies to Work For, for the third year running, placing at number 40 in the Top 100 Best Mid‑Sized Companies to Work For list. We also ranked 10th in the Best Companies to Work For in the Law sector — achievements that reflect our commitment to creating a supportive, people‑focused workplace.

Our success is built on a culture that challenges the traditional law‑firm model. We focus our energy on delivering outstanding results for our clients while attracting, developing, and empowering brilliant people.

Our Private Client team is looking to recruit an experienced Executive Administrator to provide high‑quality administrative support. This is a key role within a busy and fast‑paced department, requiring exceptional organisation, accuracy, and professionalism.

The successful candidate will play an important part in ensuring the team operates efficiently, meets compliance standards, and delivers an excellent client experience. Strong IT skills are essential, as the role involves working extensively with our Case Management System.

We are looking for someone kter confident, proactive, and able to communicate effectively at all levels, with a keen eye for detail and the ability to thrive in a commercial environment.

• Managing and maintaining all department files (hard copy and SOS), including matter opening, ID checks, matter closing, archiving, and ongoing data updates
• Producing, formatting, and filing documents, copies, and scans
• Ensuring full compliance with regulatory standards and internal Office Manual processes
• Managing the billing process and liaising with the Finance team
• Technical typing
• Handling incoming calls for the team
• Managing department diaries and arranging meetings
• Contributing to operational reviews and continuous improvement initiatives

• Excellent written and verbal communication skills
• Commercial awareness
• Previous experience in legal administration, ideally within a Private Client department
• Strong attention to detail
• Excellent organisational and planning skills, with the ability to prioritise and meet deadlines
• Self‑motivated with a desire to learn and progress
• Strong IT skills
• Confident client‑facing manner
• Ability to work collaboratively as part of a team
• Minimum typing speed of 40 wpm

• Experience using the SOS Case Management Syste m

• Medicash health benefits cash plan and Employee Assistance Programme (EAP)
• 25 days Holiday + Bank Hols entitlement increases with length of service
• Paid time off for voluntary work (2 days per year)
• Free conveyancingfor the purchase/sale of your primary residence
• Free individual or mirror Wills
• Employee referral scheme
• Biannual promotion and salary uplift application process
• Regular social events, including our annual Christmas party and staff recognition awards

• Be part of an award‑winning, people‑focused firm.
• Work alongside recognised experts in the field.
• Enjoy a supportive culture that invests in staff development and wellbeing.
• Flexible working arrangements to suit your lifestyle.
• Opportunity to make a real impact in a growing team.