Commercial jobs in United Kingdom

We are looking for our next Outside Sales Specialist with an interest in driving customer relationships and engaging in sales activities; this is a dedicated sales role which will serve our customers through physical visits as well as calls. This role is focused entirely on aftermarket products.
Outside sales is responsible for managing Priority & Strategic accounts, including developing and maintaining customer relationships via physical visits

• Proactively reaches out to the customer for relationship building, sales plays, or follow ups to ensure a strong tie with the customer
• Works collaboratively with Inside Sales and Account Management Teams to execute sales plays and other sales activities related to the specific named account(s)
• Works with commercial operations team to ensure timely and accurate order processing and delivery
• Serves as the primary point of contact for customers regarding all aftermarket sales requests, including negotiating pricing and contracts
• Advocates for the customer within the organization, ensuring their needs are understood and addressed
• Drives proactive selling activities of complex aftermarket products, such as service contracts, complex upgrades, and consulting/digital services

• Develop and maintain customer contact and networks through physical visits and virtual engagement (at times leveraging digital tools to engage customers).
• Represent and promote all shot blasting brands/technologies equally according to customer installations and their aftermarket needs
• Gather market intelligence on customers, competitors, and product requirements.
• Proactively and continuously identify opportunities for sales and process improvements, and drive changes.
• Execute marketing campaigns and sales plays distributed via regional heads
• Possess advanced shot blasting product knowledge and advise customers on complex technical questions, with the ability to seek assistance from tech support
• Ensure coordination within Norican business to achieve timely and accurate support for customer needs and requests
• Prepare and present regular account sales reviews, forecasts, and other management reports
• Update CRM and other IT systems as required to reflect customer contacts
• Own your own professional development by seeking feedback from your supervisor and striving for continual improvement
• Proactively analyze and draw insights from sales tools to understand customer needs and convert them into sales success
• Proactively gather and maintain relevant business intelligence on accounts and enter it into relevant CRM or other systems in a structured form

• Sales and Bookings target into your customer portfolio
• Growth in our share of wallet across your customer portfolio
• Outbound visits & calls to accounts listed in your account portfolio
• Conversion of said calls and contact points to bookings
• Quotes and bookings from sales plays
• Orders, Sales and Gross Margin of allocated Priority and Strategic Accounts

• Aftermarket EU Sales
• Direct reporting to Sales Director – Northern Europe

• Customer-focused and solution-oriented
• Aim to become trusted contact partner of choice for customer
• Results-driven with sales ‘hunter’ mentality
• Strong communication skills - verbal, presentation and written skills
• Strategic thinking and ability to identify opportunities for growth
• Account management skills including relationship building
• Familiarity and mastery over digital engagement tools (e.g., Teams calls, Zoom) to be able to run some sales calls digitally
• Willingness to learn and continually improve
• Willingness and ability to travel within your region to visit customers
• Speaks German and English
• Knowledge of shot blasting and foundry industry & setup
• Knowledge of Norican product portfolio preferred

To find out more about our company culture, please find us on LinkedIn.