Norican Regional Sales Manager

Norican; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A manufacturing company seeks an Outside Sales Specialist in the UK to drive customer relationships through visits and calls. Responsibilities include managing strategic accounts, executing sales strategies, and advocating for customer needs. Ideal candidates should be customer-focused, results-driven, and possess strong communication skills. A background in the shot blasting and foundry industry and the ability to speak both German and English is preferred. Travel within the region is required.

Qualifications

• Customer-focused and solution-oriented with a 'hunter' mentality.
• Strong verbal, presentation, and written communication skills.
• Willingness to travel within the region to visit customers.

Responsibilities

• Manage and maintain customer relationships through visits and calls.
• Work with teams to execute sales strategies for accounts.
• Drive sales of aftermarket products and services.

Skills

Customer-focused

Results-driven

Strong communication skills

Strategic thinking

Relationship building

Digital engagement tools

Bilingual: German and English

Job description

Are you ready to take on a new challenge?

We are looking for our next Outside Sales Specialist with an interest in driving customer relationships and engaging in sales activities; this is a dedicated sales role which will serve our customers through physical visits as well as calls. This role is focused entirely on aftermarket products.
Outside sales is responsible for managing Priority & Strategic accounts, including developing and maintaining customer relationships via physical visits

Specific tasks:

• Proactively reaches out to the customer for relationship building, sales plays, or follow ups to ensure a strong tie with the customer
• Works collaboratively with Inside Sales and Account Management Teams to execute sales plays and other sales activities related to the specific named account(s)
• Works with commercial operations team to ensure timely and accurate order processing and delivery
• Serves as the primary point of contact for customers regarding all aftermarket sales requests, including negotiating pricing and contracts
• Advocates for the customer within the organization, ensuring their needs are understood and addressed
• Drives proactive selling activities of complex aftermarket products, such as service contracts, complex upgrades, and consulting/digital services

General:

• Develop and maintain customer contact and networks through physical visits and virtual engagement (at times leveraging digital tools to engage customers).
• Represent and promote all shot blasting brands/technologies equally according to customer installations and their aftermarket needs
• Gather market intelligence on customers, competitors, and product requirements.
• Proactively and continuously identify opportunities for sales and process improvements, and drive changes.
• Execute marketing campaigns and sales plays distributed via regional heads
• Possess advanced shot blasting product knowledge and advise customers on complex technical questions, with the ability to seek assistance from tech support
• Ensure coordination within Norican business to achieve timely and accurate support for customer needs and requests
• Prepare and present regular account sales reviews, forecasts, and other management reports
• Update CRM and other IT systems as required to reflect customer contacts
• Own your own professional development by seeking feedback from your supervisor and striving for continual improvement
• Proactively analyze and draw insights from sales tools to understand customer needs and convert them into sales success
• Proactively gather and maintain relevant business intelligence on accounts and enter it into relevant CRM or other systems in a structured form

KPI'S:

• Sales and Bookings target into your customer portfolio
• Growth in our share of wallet across your customer portfolio
• Outbound visits & calls to accounts listed in your account portfolio
• Conversion of said calls and contact points to bookings
• Quotes and bookings from sales plays
• Orders, Sales and Gross Margin of allocated Priority and Strategic Accounts

Place in Organization:

• Aftermarket EU Sales
• Direct reporting to Sales Director – Northern Europe

Personal Characteristics:

• Customer-focused and solution-oriented
• Aim to become trusted contact partner of choice for customer
• Results-driven with sales ‘hunter’ mentality
• Strong communication skills - verbal, presentation and written skills
• Strategic thinking and ability to identify opportunities for growth
• Account management skills including relationship building
• Familiarity and mastery over digital engagement tools (e.g., Teams calls, Zoom) to be able to run some sales calls digitally
• Willingness to learn and continually improve
• Willingness and ability to travel within your region to visit customers
• Speaks German and English
• Knowledge of shot blasting and foundry industry & setup
• Knowledge of Norican product portfolio preferred

Interested? Apply Now!

To find out more about our company culture, please find us on LinkedIn.