Change Management jobs in United Kingdom

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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG (Mitsubishi UFJ Financial Group) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the largest financial groups globally with a vision to be the world’s most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards. Behaving with integrity and responsibility, underpinned by a desire to build a culture which is fair, transparent, and honest, drives everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.

Please visit our website for more information – mufgemea.com.

The Core Compliance team in London is part of the Global Financial Crimes Division (GFCD) headquartered in New York. It works to ensure that our organisation conducts its business such that we protect our reputation, our business, and our clients within the regulatory and legal framework. It is responsible for the establishment and maintenance of effective systems and controls to protect clients’ assets and to mitigate the risk that MUFG might be used to further financial crime.

Number of Direct Reports: 0

MUFG

• Lead initiative to implement into the EMEA Core Compliance organisation the governance process that is used within the Financial Crime Office EMEA (FCOE) to manage the implementation and changes to core GFCD applications.
• Use knowledge of best practices for system testing and system deployment to provide oversight and support and coaching for team members (and dedicated testing teams within MUFG) in completing projects.
• Using expert knowledge about financial crime systems across the region provide ongoing support to the teams in London and across the region related ad hoc queries and potential issue escalation.
• Lead Core Compliance Technology’s engagement in projects delivering system enhancements and upgrades.
• Engagement will cover the full lifecycle from requirements gathering to implementation. Act as a point of challenge to stakeholders on requirements, design and provide guidance on testing to ensure changes meet requirements without introducing risk.
• Support with issue resolution when issues are identified in financial crime systems, including oversight of issues affecting financial crime systems and driving remediation activities, system changes, reporting to stakeholders.

The purpose of the role will be to ensure systems across the region, and associated work processes are working correctly i.e. as expected and appropriately. Responsibilities include managing systems post implementation, oversight of testing and support for system implementations and upgrades, effectiveness assessment, assurance reviews and responding to ad hoc issues.

Additional responsibilities include driving forward the adoption of change management processes and compliance with the Global Technology Standards.

Key Responsibilities:

• Taking a lead role in system change projects such as upgrades or enhancements, including providing challenge to the project team around requirements, design and challenging test results to ensure all angles are considered. In addition, providing support and oversight to other team members to ensure they follow best practices and adhere to global standards and policies.
• Reporting and presenting to management on identified risks and industry trends for enhancement, in particular oversight of the MI process for financial crime systems including progress for follow‑up actions.
• Supporting regional and local teams with compliance with governance requirements as stated in the GFCD Global Technology Standard.
• Leading on‑going and new Financial Crime systems projects, driving and informing business requirements from a Core Compliance/Financial Crime Technology perspective.
• Providing oversight of all financial crime system changes across the region, providing regular updates to impacted stakeholders and governance forums including key risks and issues and proactively identifying areas for escalation.
• Representing Core Compliance Technology at relevant related forums including the SteerCos, Working Groups and Project Delivery Boards.
• Being the escalations point from multiple 1st and 2nd Line teams across EMEA on core compliance systems related queries and issues.

• 5-7 years relevant experience in a financial services firm

• Broad understanding of core compliance systems, and an excellent understanding of the concepts of risk management and controls.
• Experience conducting UAT or assurance testing including experience developing test cases and test scripts.
• Good understanding of the best practices for system testing.
• Strong background in project delivery and experience in good project management practices.
• Experience, interacting with stakeholders and system vendors at a senior level
• Experience in report and methodology writing and delivery to non‑technical audiences

• Previous experience using, testing and/or tuning transaction monitoring systems such as Behavox, Global Relay, KX Surveillance etc.
• Previous experience implementing or testing Core Compliance or Financial Crime systems.
• A good understanding of EMEA wide Core Compliance regulations, banking products and the UK regulatory environment and strong knowledge of IT and systems.
• Previous experience coaching or mentoring to support the development of others, including offshore resources.

• Bachelor’s Degree or equivalent experience

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly
• Strong decision‑making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem‑solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurised environment
• Strong numerical skills
• Excellent Microsoft Office skills
• Strong coaching and mentoring skills

The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.

As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.

• The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.
• The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.
• The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUFG Securities EMEA plc.
• Working terms are dictated by functional mandates, the terms of the Dual‑Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc.
• The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.