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Guest Experience Team Member — Bar & Front Desk (Free Pitch Hire)
Goalsfootball
Team Member - Bristol
Job summary
A premier sports facility operator in Bristol is seeking Team Members, including Bar Staff and Receptionists, to enhance the customer experience in a dynamic environment. Candidates require customer service skills, the ability to work under pressure, and a positive attitude. Responsibilities include managing a busy bar and handling inquiries. This role offers various benefits, including birthday holidays, discounts, and team incentives. Applicants must be 18+ and embrace a fun workplace culture.
Benefits
Qualifications
- Experience in a fast-paced environment required.
- Must be 18+ years old.
- Outgoing personality and ability to build rapport with customers.
Responsibilities
- Handle busy bar environment and provide excellent service.
- Work as part of the front-of-house team, managing inquiries.
- Encourage customers to stay longer and return.
Skills
Goals is the premier five‑a‑side football centre operator in the UK, offering state‑of‑the‑art facilities throughout the country. We pride ourselves on exceeding customer expectations with exceptional service and top‑quality facilities.
We employ passionate people who thrive in a fast‑paced, fun sporting environment. As a fast‑growing company there are opportunities for those with the skills to match their ambition.
We need someone who can handle the rush of a busy environment, has a smart appearance, and a positive, sales‑oriented service attitude. The role requires building rapport with customers, encouraging them to stay longer and return again. The bar is integral to the 5‑a‑side experience, whether customers are hosting a weekend function, a kids’ party or a post‑match pint – we deliver the highest standards in a professional, efficient manner.
As a member of the front‑of‑house team, you will need an outgoing personality and the ability to work under pressure. Key skills include computer literacy, cash handling, face‑to‑face enquiry handling, and excellent telephone sales skills.
All positions require working shifts that include evenings and weekends. Applicants must be 18+.
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KP’s
- Team incentives
- 50% Discount on Goals related products (parties, function hire, food)
- Free individual pitch hire
- Annual events
- Uniform provided
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.