Ward Clerk & Trauma and Orthopaedics

Transformationunitgm; Doncaster; On-site; GBP 25,000; Part time

Job summary

A prominent NHS organization is looking for a part-time Ward Clerk to join their Trauma and Orthopaedics team in Doncaster. You will be responsible for greeting patients, maintaining patient records, and managing communications. Ideal candidates should possess excellent customer service and data entry skills, along with relevant experience in a healthcare setting. Offering competitive salary and flexible working hours, this role is crucial in supporting departments effectively.

Benefits

Extensive range of learning opportunities

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing support

Qualifications

• Experience in greeting patients and visitors with professionalism.
• Ability to handle data entry and maintain patient records accurately.
• Excellent telephone skills for answering calls and managing messages.

Responsibilities

• Greet and assist patients and visitors in the ward.
• Handle incoming calls and redirect as necessary.
• Maintain patient notes and ensure they are up-to-date.

Skills

Customer service skills

Data entry skills

Communication skills

Education

Experience in a healthcare setting

Job description

Main area Trauma and Orthopaedics Grade Band 2 Contract Permanent Hours Part time - 30 hours per week (Hours can be worked over 4 days or split across 5 days - to be discussed at interview) Job ref 272-7603363

Employer Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust Employer type NHS Site Doncaster Royal Infirmary Town Doncaster Salary £24,465 Pro Rata Per Annum Salary period Yearly Closing 28/01/2026 23:59

Ward Clerk - Trauma and Orthopaedics

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Job overview

We are looking to recruitment a part time ward clerk to our Trauma and Orthopaedics team.

The applicant will be responsible for the following:

• Greeting all patients/visitors to wards & departments and allow access via any electronic entry system.
• To ensure that all potential overseas visitorsӷเปิดอภิปราย할가지인 등록 on CAMIS.
• Answering the ward / reception telephone promptly, taking messages and re-directing calls as necessary.
• Data entry μπορούν respect of all attendances outside clinic/telephone consultations.
• Using the CaMIS Tracker system, locating, requesting and collection of patient’s case notes for planned and unplanned admissions.
• Maintaining an up-to-date location status for the patient’s case notes, using the tracker system, throughout the patient’s stay.
• Open and distribute ward / department mail and re-direct post where necessary.
• Collecting patient notes from case note release / hospital shuttle buses.
• Use of clinical IT systems to input and extract patient and nursing information.
• General photoc деш paying scanning and copying of case notes, when requested, for the transfer of patients to other hospitals.
• Attend all mandatory training in accordance with Trust policy.
• Participate in the Trust’s Annual Performance Development
• Appraisal and Review.
• Awareness of the Trust’s policies, procedures and disciplinary rules
• Undertaking any other duties which may be allocated specifically from time to time by the Ward / Admin Manager / Team Leader

Main duties of the job

General duties for the role аналог>

• To meet and greet all patients/visitors to the ward and allow access via any electronic entry system.
• Answering the telephone promptly, taking messages/action and re-directing calls as necessary.
• To ensure that all potential overseas visitors are identified.
• Data entry in respect of all attendances outside clinic/telephone consultations.
• Using the CaMIS Tracker system, locating, requesting and collection of patient’s case notes for planned and unplanned admissions.
• Maintaining an up-to-date location status for the patient’s case notes, using the tracker system, throughout the patient’s stay.
• Open and distribute ward mail and re-direct patient post where necessary.
• Use ofvient computer to input and extract patient and nursing information.
• General photocopying and copying of case notes, when requested, for the transfer of patients to other hospitals.
• Maintenance and ordering of adequate stock levels of stationery. Attend meetings relevant to the role (i.e. admin and clerical meetings)
• Attend all mandatory training in accordance with Trust policy.
• Participate in the Trust’s Annual Performance Development Appraisal and Review.

Working for our organisation

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH consumers have a comprehensive framework of behaviors that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities dv. members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Use of Artificial Intelligence (AI) when writing job applications

If you chooseाक्षेषण to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement.

While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice.

Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process.

1. Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. may come across as generic and fail to distinguish you from other applicants.
2. May be ambiguous or open to misinterpretation.kušen Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers
3. May include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation.

• Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
• We reserve the right to close down this advert early should there be a high number of applicants.
• The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
• All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

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