Visitor Assistant

Cambridge; Cambridge; On-site; GBP 24,000; Part time

Job summary

A leading art gallery in Cambridge is seeking part-time Visitor Assistants to join their Front of House Team. The roles involve overseeing exhibitions and ensuring a safe and enjoyable experience for visitors. Multiple contracts are available, including fixed hours and a flexible zero-hours contract, accommodating various shifts from lunches to evenings, particularly over weekends. Training is provided, and no prior knowledge of art is necessary. Competitive pro rata salary with supportive working conditions.

Qualifications

• No prior knowledge of Kettle's Yard or fine art is required.
• Candidates will receive training and expected to engage with the collection independently.

Responsibilities

• Oversee the day-to-day security of exhibitions and collections.
• Ensure visitors' experience is safe, enjoyable, and informative.

Skills

Customer service

Communication skills

Job description

# Visitor Assistant (Part Time), Multiple contracts**3 x part-time posts available:****Contract 1: Tuesday and Wednesday, 12.00-15.00, total 6 hours a week****Contract 2: Saturday and Sunday, 12.00-15.00, total 6 hours a week****Contract 3: flexible zero-hours contract, as and when required. Shifts are agreed in advance and include regular weekends and evenings.**Please state which contract(s) you are applying for within your application.Kettle's Yard is hiring for Visitor Assistants to join our fantastic Front of House Team. Visitor Assistants (VAs) are a public facing team which oversees the day-to-day security of the exhibitions and collections while also ensuring visitors' experience of Kettle's Yard is safe, enjoyable, accessible and informative.This role functions across both the historic cottages and the exhibition galleries. VAs are required to fulfil their dual function of safety and visitor engagement across both locations. No prior knowledge of Kettle's Yard, Jim Ede, or fine art is required. Successful candidates will be given training and will also be expected to learn on the job through research, active engagement with the collection and exhibitions, and through self-guided study. The VAs will report into the Duty Managers and Operations Manager and work as part of the Front of House team.Kettle's Yard is open to the public between 11am and 5pm, Tuesday through Sunday.**The particular contract pattern for contracts 1 and 2 are to provide lunch cover for the wider Visitor Assistant team working 12.00 - 3.00pm. There will be opportunities for additional hours to cover occasional evening events and sickness/holiday cover.****Contract 3 is a flexible zero-hours contract. Shifts available include lunch cover shifts 12.00 - 3.00pm, occasional full-day shifts 10.30am - 5.00pm and out of hours evening events. Shifts can be offered across all days of the week, but the greatest number of shifts available are at our busiest periods Friday - Sunday.**About Kettle's YardKettle's Yard is the University of Cambridge's modern and contemporary art gallery. It was founded in 1957 by Jim and Helen Ede. It consists of a beautiful house with a remarkable collection of modern art and a gallery that presents a diverse programme of modern and contemporary art exhibitions. It has an international reputation for its programmes which includes concerts of new and classical music and an extensive and diverse programme of learning and community activities.Kettle's Yard's mission is to contribute to society by inspiring and engaging audiences through art, learning and research of the highest quality.**Closing date: end of day, Thursday 19th February 2026****Interview date expected to be: during week beginning 2nd March 2026**Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.Any queries regarding this position should be directed to [e-mail]. Please bear in mind that due to limited staffing and a large number of applications, we will only be able to provide feedback to shortlisted candidates.Please quote reference DC48770 on your application and in any correspondence about this vacancy.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.### Department/location### Salary£23,350 pro rata### ReferenceDC48770### Category### Date published5 February 2026### Closing date19 February 2026