Venue Bars and Retail Manager

Elior Uk; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading catering service provider in Edinburgh is looking for a Venue Bars and Retail Manager to oversee stadium operations and deliver exceptional experiences. The role involves managing kiosks and bars, leading a team, ensuring compliance with safety standards, and applying performance insights. Applicants should have a background in catering management and a passion for customer service. The position offers flexible hours and ample vacation days, fostering a supportive environment for team members.

Benefits

Free meals

Flexible working arrangements

28 days of holiday

Paid volunteering days

Career development opportunities

Pension schemes

Exclusive discounts

Qualifications

• Proven experience in a Catering management or supervisory role.
• Confident leader with a passion for customer experience.
• Experienced in hospitality or event operations.

Responsibilities

• Manage day-to-day operations of kiosks and bars.
• Lead and motivate the team on matchdays.
• Oversee stock management and order supplies.

Skills

Catering management experience

Customer service

Leadership

Stock management

Calm under pressure

Job description

Elior Stadia – Bringing the Buzz to Matchdays & More

When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks - so fans can focus on the action while we handle the flavour.

What you’ll be doing…

As aVenue Bars and Retail Manager, you'lllead these key areas of the stadium and help deliver an unforgettable experience for every supporter who walks through the gates.

• Managing the day-to-day operations of kiosks, bars and retail concessions across Easter Road
• Leading, motivating and developing the team on matchdays and non-event days
• Overseeing stock management, ordering and merchandising to maximise sales
• Ensuring top-tier customer service and smooth, efficient operations
• Maintaining high standards of safety, compliance and food hygiene
• Working closely with the hospitality and events teams to deliver brilliant fan experiences
• Using performance data and insights to continuously improve operations

Working Pattern: 5 out of 7 days

What can you bring?

• Proven experience in a Catering management or supervisory role
• A confident, positive people leader with a passion for customer experience
• Experienced in hospitality, retail, bars, stadiums or event operations
• Strong in stock management, cash handling and compliance
• Calm under pressure, especially on busy matchdays
• Able to energise and support a team in a fast paced environment

If you want to play your part in delivering exceptional matchday and event experiences at Easter Road, we’d love to hear from you!

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage.

Why You’ll Love Working Here

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here!Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!