Radiology Administrator

Practice Plus Group; Plymouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Plymouth is seeking an experienced Administrator to join their team. The role involves coordinating patient bookings, assisting with administrative tasks in the Radiology Department, and providing excellent communication to patients. Key qualifications include experience in healthcare administration, enhanced CRB clearance, and the ability to handle multi-disciplinary appointment systems. The organization offers a competitive salary and comprehensive benefits including annual leave and wellness perks.

Benefits

Competitive salary

25 days annual leave

Access to wellness and discounted lifestyle brands

Private Pension with contributions

Qualifications

• Experience of working within primary or secondary healthcare administration.
• Enhanced level CRB clearance.
• Evidence of continual career development.
• Experience managing multi-disciplinary patient appointment systems.

Responsibilities

• Meet and greet patients and staff professionally.
• Coordinate bookings of NHS patients.
• Support Self-Pay Advisors with appointment advice.
• Accurate entry of patient information into the Hospital Information System.
• Assist with managing patient flow in the Radiology Department.

Skills

Good telephone skills

Numerate and literate

Ability to work flexibly

Attention to detail

Motivation to provide high standard of service

Education

Good general education

Job description

About The Role

Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds. Do you share these values? Then we could have just the role for you.

If you are looking to be part of an energetic and vibrant organisation that truly makes a difference to people’s lives on a daily basis we would like to hear from you. We are looking for an experienced Administrator to join our multidisciplinary team.

Supported by our experienced Radiology Manager you will work as part of an integrated team alongside our Diagnostic Imaging Manager and Radiographers to assist with the delivery of safe, high quality services to patients and users of the service. This will include meeting and greeting patients, coordinating and managing bookings and supporting self-pay advisors.

What you'll be doing

• To meet and greet patients and staff in a professional and courteous manner.
• To work closely with the Department Manager and Radiographers, as part of an integrated team to assist with the delivery of safe, high quality services to patients and users of the service.
• To coordinate and manage the booking of NHS patients referred to the Department both internally and externally.
• To support the Self-Pay Advisors with advice regarding appointments and reporting.
• To effectively communicate to patients the details of all imaging procedures undertaken within the Radiology Department.
• To perform regular stock checks and to re-order and update stock levels as appropriate ensuring that the Department is never left with inadequate stock of all consumable supplies.
• To liaise effectively with all hospital departments and ensure that inter-departmental data flow is efficient and responsive at all times.
• To undertake accurate entry of patient information into the Hospital Information System ( Maxims).
• To assist with the entry of scanned imaging information into the Health Information System (PACS).
• To assist with managing patient flow both in to and out of the Radiology Department including the provision of a patient reception service.
• To effectively communicate to patients the details of all imaging procedures undertaken within the Radiology Department.
• To assist the Department Manager with general administration duties within the Department.
• To maintain the Department Patient Record System, sending reports/images to external agencies.
• To input and outcome the Referral Management Page (RMP)
• To undertake the booking of subsequent out patient department appointments for review after imaging.
• To manage the registration and processing of outsourced referrals.
• To undertake audits as specified by the Department Manager

What we’ll look for in you

• Enhanced level CRB clearance
• Satisfactory Occupational Health clearance for the role specified.
• Evidence of continual career development
• Good general education
• Experience of working within primary or secondary healthcare administration.
• Ability to work flexibly within the needs of the service including a willingness to work out of normal office hours
• Good telephone skills including the ability to effectively communicate clinical information to patients and referring clinicians.
• Numerate and literate.
• Experience with managing multi-disciplinary patient appointment systems
• Able to work with minimal supervision
• Able to work under pressure.
• Flexible and adaptable.
• Motivation to provide a high standard of service.
• Able to use initiative and plan workload.
• Good attention to detail.
• Able to work as part of a small team.
• Willingness to learn new skills.

In return we can offer

• Competitive salary
• 25 days annual leave increasing by 1 day at 3,5,10 and 15 years service +BANK holidays
• Access to wellness and discounted lifestyle brands.
• Private Pension with Employee and Employer contributions

To apply for the role click on the link below. If you have any questions contact [e-mail] in our friendly resourcing team.

We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.