Hybrid IT Support & SecOps Technician

Henry Schein, Inc.; Gillingham; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading health care solutions provider is seeking a Junior IT Support & SecOps Technician for its Gillingham office. This position offers a hybrid working model and involves providing IT support to business users, including troubleshooting, liaising with service providers, and maintaining hardware. Candidates should possess foundational IT skills, a GCSE-level education, and 2-3 years of experience in the IT field. Benefits include a competitive salary and flexible working arrangements.

Benefits

Competitive salary

25 days holiday

Life Insurance

Cycle to Work scheme

Subsidised gym membership

Qualifications

• Understanding of computer components and break/fix diagnostics.
• Proficiency in Windows operating systems.
• 2-3 years’ experience in IT.

Responsibilities

• Log and resolve user problems effectively.
• Provide hardware and software support.
• Liaise with 3rd party service providers.

Skills

IT support

Active Directory

Windows Server administration

Network troubleshooting

Windows 10/11

Microsoft Office

Education

GCSE or equivalent with I.T. related qualifications

Tools

Service-Now ticketing system

CX One phone system

Job description

A leading health care solutions provider is seeking a Junior IT Support & SecOps Technician for its Gillingham office. This position offers a hybrid working model and involves providing IT support to business users, including troubleshooting, liaising with service providers, and maintaining hardware. Candidates should possess foundational IT skills, a GCSE-level education, and 2-3 years of experience in the IT field. Benefits include a competitive salary and flexible working arrangements.