Health and Wellbeing Coach

Maximus; England; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A global health service organization seeks a Health and Wellbeing Coach to provide personalized coaching for health-promoting goals, focusing on lifestyle behavior change. Candidates should be comfortable facilitating online sessions and working with diverse populations, including families and individuals. The role requires a relevant health coaching qualification and experience in delivering behavior change interventions. This position offers a competitive salary starting from £24,570, depending on experience.

Qualifications

• Experience of delivering behaviour change interventions related to lifestyle.
• Minimum six months of direct health coaching delivery.
• Familiarity with managing caseloads using a case management system.

Responsibilities

• Deliver personalized support to individuals for health-promoting goals.
• Provide coaching via face-to-face, telephonic, and digital means.
• Engage in community outreach events and services.

Skills

Health coaching certification

Experience with families and individuals

Behaviour change intervention

Data management skills

Communication skills

Education

Relevant health coaching qualification

Degree in psychology or behavioural science

Job description

Job Posting TitleHealth and Wellbeing Coach### Description & RequirementsThis is a fantastic opportunity to deliver and make a difference online. We are looking for people who are based near one of our delivery locations, Buckinghamshire. If you live within a commutable distance of Buckinghamshire like Oxfordshire or Hertfordshire we can consider you too! Primarily with this role delivery times will be between 5pm – 9pm, so you must feel comfortable working between these times as part of the role.We are looking for candidates who have experience of working with families, young people and Adults.You MUST be free for a group interview on Wednesday 21st January 2026 at 16:30.**Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of:* Healthy Eating and Nutrition* Smoking Cessation* Physical Activity* Weight Management* Alcohol consumption* NHS Health Checks (outreach)As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer.To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to:* Triage and assessment* Agenda setting* Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels.* Problem solving* Motivational interviewing* Goal setting* SignpostingDelivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including:* Face-to-face, telephonic, and digital health coaching* Multi-mix communications methods including in-app messaging, text, and email.* Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation.* Advocate the use of behaviour tracking tools (online or offline)* Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change.* A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy.To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately – inclusive on supporting onward referral to wider services.Support with outreach community engagement work inclusive, but not limited to:* Screening services (e.g., NHS Health Checks)* Community and stakeholder events* External meetings and networks* Roadshows and pop-ups To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately – inclusive on supporting onward referral to wider services. Work in line with business and contract performance requirements including:* Implementing Standard Operating Procedures (SOP)* Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding.* Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development.* A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure:* Caseloads can be managed efficiently, effectively and at scale.* Team members are able to support in population behaviour change as required and in line with need* Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey* Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services* Data audits accurately capture activity, productivity, utilisation, and outcomes.Salary Non-London: £24,570 - 28,700London: £26,000 - £31,000**Qualifications & Experience**Essential* Relevant health coaching qualification or an accredited health coaching skills programme.* A minimum of six months of direct health coaching delivery* Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)* Evidence of supporting vulnerable individuals through a change process* Experience of caseload management demonstrated via the use of a Case Management System* Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace.* Experience of supporting vulnerable individuals through a change process* Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.* Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable:* Membership of professional body (ICF, EMCC, AoC, UKHCA)* Experience of managing and supervising individuals and teams.* Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc.* Experience of supporting people remotely / telephonically / digitally* Evidence of working with individuals with long term health conditions **Individual Competencies** Essential* A strong understanding of the social determinants of health* A strong understanding of population-based approaches including segmentation and risk stratification.* A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel.* Excellent oral and written communication skills with people from a wide variety of backgrounds.* Demonstrable core skills and competencies as set out in best practice standards including:+ Select and apply a range of health coaching models, conversation frames and techniques.+ Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based