Field Service Engineer

Quadient; Remote; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading technology company in the UK is seeking a full-time Field Services Engineer for their Customer Service department. The successful candidate will be responsible for the installation of a diverse product range, providing user training, and performing maintenance and repairs. Candidates should have a specialization in electromechanics and previous experience in a technical role, preferably with industrial equipment. This role offers a remote working opportunity and is ideal for those eager to combine technical skills with customer service.

Qualifications

• A first experience in a technical position is a requirement, experience with industrial copiers, printers or office machines is a plus.
• Able to combine technical knowledge with customer service skills.
• Driven to learn and adapt in a technical environment.

Responsibilities

• Responsible for the installation of product range at customer locations.
• Training users on product usage.
• Performing preventive maintenance and repairs on machines.
• Solving technical problems efficiently.

Skills

Technical knowledge

Customer focus

Analytical ability

Flexibility

Education

Specialization within electromechanics

Job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Your role in our future

We are looking for a full-time Field Services Engineer for our Customer Service department.

Opportunity is remote based.

Your role in our future

• You are responsible for the installation of our product range at the customers
• The training of the users
• The preventive maintenance and the repairs of our machines.
• Preventing or solving technical problems is what motivates you.

Your profile

Your profile

• You have a specialization within electromechanics
• A first experience in a technical position is a requirement, an experience with industrial copiers, printers or office machines is a plus
• You can perfectly combine your technical knowledge and skills with your customer focus
• You have an analytical ability and are driven to learn at all times.
• You have a flexible attitude, work independently and are commercially skilled