Field Service Technician

Kardex Group; Remote; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading automated storage solutions provider is seeking a Field Service Technician in Leeds to perform installation, maintenance, and repair of technical products at customer sites. The successful candidate will focus on preventative and corrective maintenance, provide customer training, and perform remote diagnostics. A background in mechanics or electronics is required, along with strong communication skills and a customer-oriented approach. This role offers a full-time position with opportunities for travel.

Qualifications

• Confident and strong assertive team player.
• English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate).
• Logistics knowledge/experience is a plus.

Responsibilities

• Preventative & corrective maintenance of Kardex systems & solutions.
• Customer training on various aspects.
• Provide remote diagnostics and on-call service to customers.

Skills

Excellent communication skills

Customer oriented

Service minded

Willingness to travel

Basic computer skills

PLC troubleshooting

Education

Mechanic / Electronic Training

Tools

Diagnostic methods

Job description

Field Service Technician Leeds, UK page is loaded## Field Service Technician Leeds, UKremote type: Mobile Worklocations: United Kingdom, Remote: Hertfordtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR103826Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations. We are looking for a technician in the Leeds area.**Your tasks****Responsibilities*** Preventative & corrective maintenance of Kardex systems & solutions* Complete jobs in a timely manner according to set quality standards* Customer training (Operator, Health & Safety, Maintenance etc.)* Generate leads* Administrative management tasks (reporting, personal spare parts inventory, etc.)* Provide remote diagnostics (via phone or remote connection)* On-call service to customers* PLC troubleshooting & diagnostics* Basic Software troubleshooting* Understand, promote and advise on Kardex Remstar products and services**Main Accountabilities*** Adhere to local Health and safety regulations* Positively represent the company with all external & internal stakeholders* Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities* Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture**Your profile*** Excellent communication skills* Customer oriented* Confident, strong assertive team player* Good interpersonal skills* Ambitious and looking for growth* Willingness to travel* Service minded* English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)* Local language proficiency* Mechanic / Electronic Training* Familiar with diagnostic methods / Methodological skills* Basic computer skills* PLC troubleshooting* Electrical & Electronic troubleshooting* Basic software programming knowledge* Logistics knowledge/ experience is a plus* Ability to work at height* Willingness to travelCar licenseremote type: Mobile Worklocations: United Kingdom, Remotetime type: Full timeposted on: Posted 30+ Days AgoAutomated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.