Field Engineer - Break Fix

Gigaclear plc; Farnborough; On-site; GBP 28,000 - GBP 32,000; Full time

Job summary

A growing Fibre Broadband company in Farnborough, UK, seeks a Field Engineer to manage the Break Fix of its FTTH/FTTP network. The role involves troubleshooting, fibre splicing, and ensuring compliance with various standards. Candidates should have a background in telecommunications and civils, ideally with NRSWA accreditation. Benefits include a generous pension, health plan, 25 days holiday, and a collaborative work culture focused on progression.

Benefits

Generous employer pension

Health cash plan

25 days holiday

Unlimited access to online training

Qualifications

• Experience in installations, fault fixing, and maintenance.
• Ability to interpret risk and method assessments.
• Able to perform fibre splicing and testing.

Responsibilities

• Delivery of allocated Break Fix schedules.
• Service repair on PIA PON network communities.
• Ensure compliance with quality and Health & Safety standards.

Skills

Background in Civils

Knowledge of Fibre and Telecoms

Ability to troubleshoot network issues

Education

Full driving licence (manual), held for 12 months+

NRSWA Operative accreditation (desirable)

Job description

We are always on the lookout for talented individuals who want to make a real impact on our mission by joining this growing and exciting business.

Please note, as per our cyber security policies, any unknown speculative applications with attachments or links emailed directly to employees, [e-mail] or [e-mail] will not be considered and deleted. You can keep up to date with all open opportunities on this page and all applications should be made via this channel.

About My Application

• I confirm I have the right to work in the UK
• I confirm that my details are complete and correct
• Location: Farnborough, Hampshire, United Kingdom

Documents

Already working in Telecoms but looking to work for the client on a full fibre network, a role that will support you with a training pathway that will include external sector accredited courses on underground and overhead PIA, NRSWA, etc, as well as internal training on the Gigaclear network, fibre splicing and testing?

A starting salary of £28,000 to £32,000 dependent upon experience and current qualifications / accreditations?

Reporting to the Operations Manager the Field Engineer will then be responsible for a variety of tasks involved in the Break Fix of the Gigaclear FTTH / FTTP network. Works will include traditional (civils / buried) and PIA underground and overhead. The Field Engineer will be responsible for ensuring all works meet Gigaclear standards as well as compliance with NRSWA, SROH and the relevant build, break fix & fibre specifications.

Key Accountability & Responsibilities

Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard

Break Fix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix

Service repair on PIA PON network communities

Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction

Fibre splicing and testing

Responsibility for their own and teams’ assurance across quality and Health & Safety standards

Knowledge & Experience

A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP)

Previous experience of installations, fault fix, repair and / or maintenance

Ability to troubleshoot, diagnose and fault fix network issues

Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA

Able to understand, interpret and adhere to risk & method assessments

Qualifications & Accreditations

• Full driving licence (manual), held for 12 months+
• DBS check (or ability to pass)
• Ideally already hold a NRSWA Operative accreditation

Note: All offers of employment will be subject to interview. Further to this, we must take steps to ensure that our company vehicle drivers are safe, as such you will not only be required to undergo licence checks and regular monitoring of your driving style, but you will also be required to undergo a drug & alcohol test as part of your onboarding. Your offer of employment will be withdrawn if you fail this drug & alcohol test. Employees will then be required to cooperate with a programme of random drug & alcohol testing throughout their employment.

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matchedcontribution
• Income protection& life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legaladvice
• Unlimited access to online training and development content via our Learning Management System
• Long servicebenefitsand monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives andcompany fundedsocialevents

Our approach is to work guided by our mission, vision and values.

Our Mission -Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together

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