Retail Department Lead — Elevate Customer Experience

Halfords Group; Luton; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading retailer in motoring and cycling located in Luton is seeking a Part-Time Retail Supervisor. You will manage daily operations, support the management team, and ensure outstanding customer service. Success in this role requires experience in team leadership and a commitment to excellence in customer service. The position offers comprehensive benefits including discounts, wellness programs, and development opportunities. Join our exciting growth and help keep the nation moving.

Benefits

25% off most products

Up to 50% off garage bills

Discounts on groceries and shopping

Employee wellness programme

Life Assurance

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience in retail sales or services business environment.
• Commitment to personal development and training.

Responsibilities

• Support the store management team to deliver best service.
• Supervise and coach others to maintain market-leading standards.
• Ensure compliance with in-store security and stock loss procedures.

Skills

Supervising or leading a small team

Delivering great customer service

Delivering on-the-job training/coaching

Working to tight deadlines

Achieving exceptional results against sales targets

Technical knowledge in motoring or cycling

Job description

A leading retailer in motoring and cycling located in Luton is seeking a Part-Time Retail Supervisor. You will manage daily operations, support the management team, and ensure outstanding customer service. Success in this role requires experience in team leadership and a commitment to excellence in customer service. The position offers comprehensive benefits including discounts, wellness programs, and development opportunities. Join our exciting growth and help keep the nation moving.