Retail Supervisor: Lead, Coach & Delight Customers

Toolstation Ltd; Sefton; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A fast-growing multi-channel retailer in the UK is looking for a Retail Supervisor to lead the store team and ensure outstanding customer service. You will support the Store Manager, assist with deliveries, and maintain a welcoming environment for customers. Ideal candidates are passionate, reliable, and eager to learn. This position offers opportunities for career advancement within the company and provides extensive training and benefits including holidays and discounts.

Benefits

22 days' holidays + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Financial education and support

Recognition awards

Qualifications

• No prior retail experience required but focus on delivering great service.
• Ability to work as part of a team and get hands dirty.

Responsibilities

• Support Store Manager in their absence and motivate the team.
• Check and unpack deliveries, stock shelves, and clean the branch.
• Provide a great customer experience and train the team.

Skills

Customer service

Teamwork

Positive attitude

Reliability

Job description

A fast-growing multi-channel retailer in the UK is looking for a Retail Supervisor to lead the store team and ensure outstanding customer service. You will support the Store Manager, assist with deliveries, and maintain a welcoming environment for customers. Ideal candidates are passionate, reliable, and eager to learn. This position offers opportunities for career advancement within the company and provides extensive training and benefits including holidays and discounts.