Retail Department Lead - Develop & Inspire Teams

Halfords Group; Eastleigh; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading automotive retail company in Eastleigh is seeking a part-time retail supervisor to lead a small team and ensure exceptional customer service. You will be responsible for coaching staff, maintaining store standards, and supporting management. Benefits include employee discounts, wellness programs, and opportunities for career development through training. This role is ideal for someone passionate about retail and customer service, with the potential for growth into management roles.

Benefits

Store discount of 25% off most products

Employee discount up to 50% off garage bills

Discount on Halfords Breakdown Cover

Discounts on groceries and shopping

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform provided

Sharesave scheme at 20% discount

Cycle to Work scheme

Financial planning app access

Qualifications

• Proven ability to lead a team in a retail environment.
• Strong customer service skills with a positive attitude.
• Commitment to personal development and training.

Responsibilities

• Supervise and coach the retail team to deliver high standards.
• Support store management to enhance customer service.
• Ensure compliance with security and stock procedures.

Skills

Experience of supervising or leading a small team

Experience of delivering great customer service

Experience of delivering on the job training/coaching

Experience of working to tight deadlines

Track record of achieving results against sales targets

Technical knowledge in motoring or cycling

Job description

A leading automotive retail company in Eastleigh is seeking a part-time retail supervisor to lead a small team and ensure exceptional customer service. You will be responsible for coaching staff, maintaining store standards, and supporting management. Benefits include employee discounts, wellness programs, and opportunities for career development through training. This role is ideal for someone passionate about retail and customer service, with the potential for growth into management roles.