Retail Supervisor: Lead Service & Store Excellence

Screwfix Direct Ltd; Luton; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading hardware retailer in Luton is looking for a dynamic individual to join their team. This role involves both customer service and warehouse responsibilities, ensuring high standards are maintained at all times. With excellent training programs and multiple opportunities for advancement, candidates will benefit from a supportive work environment that promotes a healthy work-life balance. The company values inclusivity and offers perks like generous employee discounts and family leave policies.

Benefits

Cycle to work scheme

High street shopping discounts

Share plans

Gym membership discounts

Long service awards

Pension plan

Life cover

Mental health resources

Training programs

Enhanced family leave

Qualifications

• Must be a proactive team member contributing to a positive customer experience.
• Ability to handle multiple tasks in a dynamic retail environment.
• Interest in personal development and management opportunities.

Responsibilities

• Assist customers both in-store and with deliveries.
• Maintain high standards in warehouse and store environments.
• Participate in training programs and personal development opportunities.

Skills

Customer service

Team leadership

Retail knowledge

Communication skills

Job description

A leading hardware retailer in Luton is looking for a dynamic individual to join their team. This role involves both customer service and warehouse responsibilities, ensuring high standards are maintained at all times. With excellent training programs and multiple opportunities for advancement, candidates will benefit from a supportive work environment that promotes a healthy work-life balance. The company values inclusivity and offers perks like generous employee discounts and family leave policies.