Retail Department Lead — Develop, Coach & Progress to Management

Halfords; Northern Ireland; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading UK retailer of motoring and cycling products is seeking a Retail Supervisor responsible for overseeing a department, supporting management, and enhancing customer service. Ideal candidates will have experience leading teams and delivering customer satisfaction. Training is provided for career development. The position offers various benefits, including store discounts, employee wellness programs, and opportunities for personal growth, all in a dynamic environment focused on motoring services and electric mobility.

Benefits

Store discount of 25%

Employee discount of up to 50%

Discount on vehicle cover

Employee wellness program

Life Assurance

Cycle to Work scheme

Sharesave scheme

Qualifications

• Experience in supervising or leading a small team.
• Proven record of delivering great customer service.
• Ability to deliver effective coaching and training.

Responsibilities

• Supervise the day-to-day running of a department.
• Support the store management team for service delivery.
• Ensure adherence to security and stock loss procedures.

Skills

Supervising or leading a small team

Delivering exceptional customer service

On-the-job training

Working to tight deadlines

Achieving sales targets

Technical knowledge in motoring or cycling

Job description

A leading UK retailer of motoring and cycling products is seeking a Retail Supervisor responsible for overseeing a department, supporting management, and enhancing customer service. Ideal candidates will have experience leading teams and delivering customer satisfaction. Training is provided for career development. The position offers various benefits, including store discounts, employee wellness programs, and opportunities for personal growth, all in a dynamic environment focused on motoring services and electric mobility.