Guest Services Assistant

Crerar Hotels Limited; Craignure; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A hospitality management company in Scotland is looking for a Guest Service Assistant to join the seasonal team at Isle of Mull Hotel. The role involves welcoming guests, aiding in housekeeping, and supporting food and beverage service. Passion for service and team collaboration are essential. The position offers competitive benefits, including instant wage access, well-being rewards, and career development opportunities. Enjoy working in breathtaking locations while delivering exceptional guest experiences.

Benefits

Wagestream – Access earned wages instantly

Health and well-being rewards

Career Development opportunities

Employee recognition and reward scheme

Exclusive hotel discounts

Work in breathtaking locations

Qualifications

• Passion for providing exceptional guest experiences.
• Previous hospitality experience is a plus.
• Ability to adapt to changing needs.

Responsibilities

• Greet guests warmly upon arrival.
• Assist with housekeeping and maintenance tasks.
• Support food and beverage service operations.

Skills

Customer service skills

Flexibility

Teamwork

Job description

Join Crerar Hotels – Where Passion Meets Hospitality!

Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

Guest Service Assistant – Isle of Mull Hotel

Join our seasonal team at Isle of Mull Hotel, where you'll provide exceptional service across various departments! As Guest Service Assistant, you'll greet guests warmly, assist with housekeeping and maintenance, and ensure smooth food and beverage service. From maintaining clean public areas to supporting the kitchen and bar, you'll help deliver an outstanding guest experience. Flexibility is key as you adapt to changing needs, working with a dedicated team to ensure the hotel operates efficiently. Previous hospitality experience is a plus, but a passion for service is essential!

Why Work with Us?

At Crerar Hotels, we truly value our team, and that’s why we offer:

• Wagestream – Get instant access to your earned wages when you need them.
• YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
• Echo – Our brand-new communications platform keeps you connected and engaged.
• Career Development – We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!