Guest Service Assistant - Reception

Crerar Hotels Limited; England; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading hospitality company in Scotland is seeking a Guest Service Assistant to join their seasonal team at Isle of Mull Hotel. The role involves greeting guests and delivering exceptional service across various departments. While previous hospitality experience is a plus, a passion for service is essential. Employees enjoy numerous benefits, including access to their earned wages, health rewards, and exclusive discounts, all while working in breathtaking locations.

Benefits

Wagestream - Instant access to wages

YuLife - Health and well-being rewards

Echo - Communications platform

Career Development opportunities

Employee recognition and rewards

Exclusive Discounts for team members

Work in breathtaking locations

Qualifications

• Previous hospitality experience is a plus.
• A passion for service is essential.

Responsibilities

• Greet guests warmly.
• Help deliver an outstanding guest experience.
• Adapt to changing needs in various departments.

Skills

Customer service

Flexibility

Teamwork

Job description

Join Crerar Hotels – Where Passion Meets Hospitality!

Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

Join our seasonal team at Isle of Mull Hotel, where you'll provide exceptional service across various departments! As a Guest Service Assistant, you'll greet guests warmly, you'll help deliver an outstanding guest experience. Flexibility is key as you adapt to changing needs, working with a dedicated team to ensure the hotel operates efficiently. Previous hospitality experience is a plus, but a passion for service is essential!

Why Work with Us?

At Crerar Hotels, we truly value our team, and that’s why we offer:

• Wagestream – Get instant access to your earned wages when you need them.
• YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
• Echo – Our brand-new communications platform keeps you connected and engaged.
• Career Development – We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!