Onsite Administrative Assistant - Resident Services

Modern Living Solutions; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading property management company in Greater London is seeking an Administration Assistant to support the onsite team with day-to-day administrative tasks and provide excellent customer service to residents. The ideal candidate will possess strong communication skills, proficiency in Microsoft Office, and experience in a similar role. Responsibilities include logging maintenance requests, handling resident inquiries, and assisting with tenancy management processes. Join a dynamic team committed to providing a memorable experience for residents.

Qualifications

• Good level of general education with good written and numerical skills.
• Proficient in the use of Microsoft Office packages including Word, Excel, and Outlook.
• Significant experience in a similar role.

Responsibilities

• Provides proactive reception support and excellent customer service to all residents.
• Answers incoming calls and completes related tasks or logs.
• Completes administrative tasks including logging of maintenance requests and filing.
• Supports Assistant Manager and Community Manager in tenancy management processes.
• Communicates and conducts scheduled residents’ apartment visits.

Skills

Excellent customer service skills

Strong team player

Excellent written and verbal communication skills

Numerical skills

Proficient in Microsoft Office

Education

Good level of general education

Job description

A leading property management company in Greater London is seeking an Administration Assistant to support the onsite team with day-to-day administrative tasks and provide excellent customer service to residents. The ideal candidate will possess strong communication skills, proficiency in Microsoft Office, and experience in a similar role. Responsibilities include logging maintenance requests, handling resident inquiries, and assisting with tenancy management processes. Join a dynamic team committed to providing a memorable experience for residents.