Strategic Technical Account Manager, Payments SaaS

Checkout Ltd; Greater London; Hybrid; GBP 85,000 - GBP 110,000; Full time

Job summary

A leading fintech company in Greater London is seeking a Senior Manager for Technical Strategic Account Management. This role involves serving as the primary technical authority for major merchant relationships and driving initiatives that enhance payment performance. Candidates should have over 4 years of experience in a client-facing technical role, a strong understanding of APIs, and exceptional communication skills. This is a full-time position with a hybrid working model, requiring in-office presence three days a week.

Qualifications

• 4+ years of experience in a technical account management role.
• Experience with solutions consulting or sales engineering in a SaaS company.
• Hands-on expertise with RESTful API integrations.

Responsibilities

• Serve as the primary technical authority for merchants.
• Act as a payment performance consultant to boost merchant growth.
• Lead critical incidents and coordinate internal teams.

Skills

Client-facing technical role expertise

Communication skills

Problem-solving abilities

Knowledge of RESTful APIs

Understanding of payment lifecycle

Education

Degree in Computer Science or related field

Job description

A leading fintech company in Greater London is seeking a Senior Manager for Technical Strategic Account Management. This role involves serving as the primary technical authority for major merchant relationships and driving initiatives that enhance payment performance. Candidates should have over 4 years of experience in a client-facing technical role, a strong understanding of APIs, and exceptional communication skills. This is a full-time position with a hybrid working model, requiring in-office presence three days a week.