Customer Success Advisor, Agriculture & Supply Chain

Workingatforfarmers; Exeter; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A major agricultural firm in Exeter, UK, seeks a Customer Service Advisor to deliver exceptional service. You will be the first point of contact, focusing on order management, prescription requirements, and complaint resolutions, ensuring customer satisfaction. The role requires problem-solving skills and effective communication. Join a company that prioritizes employee growth through extensive training and development opportunities in a collaborative agricultural environment.

Benefits

Extensive training opportunities

Personal coaching

Responsibilities

• Ensure smooth flow of order information throughout the supply chain.
• Facilitate veterinary liaison for prescription requirements.
• Manage customer complaints effectively and efficiently.

Job description

A major agricultural firm in Exeter, UK, seeks a Customer Service Advisor to deliver exceptional service. You will be the first point of contact, focusing on order management, prescription requirements, and complaint resolutions, ensuring customer satisfaction. The role requires problem-solving skills and effective communication. Join a company that prioritizes employee growth through extensive training and development opportunities in a collaborative agricultural environment.