Veterinary Front Desk Specialist — Patient Care & Growth

Applied Intuition Inc.; Southampton; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A veterinary clinic in Southampton is seeking a full-time Customer Service Professional to be the welcoming face at the front desk. The ideal candidate will communicate confidently in veterinary care, manage appointments, and support clinical flow. Previous experience in a veterinary setting is preferred. This role comes with benefits like medical coverage, paid time off, and a 401(k) plan, contributing to your well-being while caring for pets.

Benefits

Medical, dental, and vision benefits

Paid time off

401(k) with company matching

Employee pet discount

Hands-on training and mentorship

Qualifications

• Experience in a veterinary office preferred.
• Basic knowledge of veterinary terminology and procedures.
• Ability to discuss sensitive topics with empathy.

Responsibilities

• Greet clients and pets warmly and manage sign-in.
• Assist clients with navigating to exam rooms.
• Handle appointment calls and reminders.
• Process payments and manage invoicing.
• Maintain a clean and organized environment.

Skills

Veterinary terminology knowledge

Client communication

Calm and professional demeanor

Empathy with sensitive topics

Job description

A veterinary clinic in Southampton is seeking a full-time Customer Service Professional to be the welcoming face at the front desk. The ideal candidate will communicate confidently in veterinary care, manage appointments, and support clinical flow. Previous experience in a veterinary setting is preferred. This role comes with benefits like medical coverage, paid time off, and a 401(k) plan, contributing to your well-being while caring for pets.