Guest Experience Associate - Flexible Hours

Bada Bingo; Scotland; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leisure and entertainment venue in Scotland is looking for a Customer Assistant to provide exceptional service. The role offers a flexible 16-hour contract over 7 days, including evenings and weekends. A successful candidate should have experience in delivering personalised customer service, possess outstanding communication skills, and have the confidence to uphold company policies. Benefits include various wellness apps, in-house training, and a generous leave policy.

Benefits

Wellbeing app access

Mental health support

Employee recognition scheme

Digital learning platform access

In-house training

Annual leave

Staff discounts

Life assurance

Pension scheme

Qualifications

• Experience in delivering first class, personalised customer service.
• Outstanding communication skills adaptable to situations.
• Experience of handling cash with basic numeracy knowledge.

Responsibilities

• Build rapport and relationships with customers.
• Be flexible on tasks across all areas of the club.
• Support with other duties as requested by the line manager.
• Ensure a safer gambling environment.

Skills

Customer service experience

Communication skills

Cash handling

Numeracy skills

Job description

A leisure and entertainment venue in Scotland is looking for a Customer Assistant to provide exceptional service. The role offers a flexible 16-hour contract over 7 days, including evenings and weekends. A successful candidate should have experience in delivering personalised customer service, possess outstanding communication skills, and have the confidence to uphold company policies. Benefits include various wellness apps, in-house training, and a generous leave policy.