Senior Business Analyst

Wedo Technology Solutions Ltd.; Greater London; Hybrid; GBP 100,000 - GBP 125,000; Full time

Job summary

A dynamic technology firm is looking for a Senior Business Analyst to oversee the transformation of their Microsoft Dynamics 365 CRM system. This contract role offers ownership and influence over a foundational system. Responsibilities include leading requirements gathering, designing CRM processes, and supporting migration activities. The ideal candidate will have extensive experience in CRM implementations and hands-on knowledge of Dynamics 365. This is a great opportunity to impact a growing organization and work with modern technology.

Responsibilities

• Lead discovery and requirements definition across multiple business teams.
• Design future-state CRM processes aligned to best practice.
• Produce clear user stories, acceptance criteria, and functional documentation.
• Support CRM migration activity including data mapping, testing, and UAT.
• Work closely with technical teams to ensure accurate delivery against requirements.

Skills

Business Analyst experience in CRM implementations

Microsoft Dynamics 365 experience

Background supporting system migrations

Understanding of CRM data workflows

Ability to work autonomously

Job description

Contract Senior Business Analyst - D365 CE

Rate: £450–£500 per day (Outside IR35)
Location: UK - Some occasional onsite London
Work Type: Contract
Role: A high-growth organisation is investing in a new Microsoft Dynamics 365 CRM to support scale, improve data quality, and modernise core commercial processes. This role sits at the heart of that transformation. You’ll take ownership of requirements and delivery support, helping shape a platform that will underpin the next phase of growth.

Responsibilities:

• Lead discovery and requirements definition across multiple business teams.
• Design future-state CRM processes aligned to best practice.
• Produce clear user stories, acceptance criteria, and functional documentation.
• Support CRM migration activity including data mapping, testing, and UAT.
• Work closely with technical teams to ensure accurate delivery against requirements.

Required Skills:

• Strong experience as a Business Analyst on CRM implementations.
• Hands-on Microsoft Dynamics 365 experience (Sales)
• Background supporting system or platform migrations.
• Solid understanding of CRM data, workflows, and automation.
• Confident working autonomously in fast-moving environments.

Why should I apply?
You’ll step into a delivery-led contract with real ownership and influence, working on a core system that matters. Clear outcomes, modern technology, and the chance to leave a lasting footprint on a growing organisation.

Interested?
Apply for the role today or send your CV to me directly on [e-mail]