D365 CE Business Analyst

Data Freelance Hub; Coventry; Hybrid; GBP 45,000 - GBP 60,000; Full time

Job summary

A leading consultancy firm in the UK is seeking a D365 CE Business Analyst. This hybrid role based in Warwick requires proven experience in Dynamics CRM and skills in requirements gathering and stakeholder management. You will lead requirements workshops, support UAT, and enhance process improvements. Ideal candidates should have strong communication and organizational abilities. This position offers flexibility with on-site work required two days a week, driving impactful transformations for teams.

Qualifications

• Proven experience as a Business Analyst within a Dynamics CRM / D365 CE migration.
• Strong communication and stakeholder-management skills required.
• Ability to lead teams through change and drive process improvements.

Responsibilities

• Leading requirements workshops and process mapping sessions.
• Defining and refining processes aligned to MS Dynamics CRM functionality.
• Supporting UAT, documentation, and end-user readiness.
• Managing expectations and ensuring quality delivery.

Skills

Dynamics CRM experience

Requirements gathering

UAT support

Stakeholder management

Communication skills

Organisational skills

Problem-solving

Job description

This role is for a D365 CE Business Analyst on a permanent or fixed‑term basis, hybrid in Warwick (1‑2 days/week). Key skills include Dynamics CRM experience, requirements gathering, UAT support, and stakeholder management. Expected duration is over 6 months.

What you’ll bring:

• Proven experience as a Business Analyst within a Dynamics CRM / D365 CE migration or digital transformation project.
• Strong communication, negotiation and stakeholder‑management skills.
• A calm, solutions‑focused approach with excellent organisational skills and attention to detail.
• Ability to lead teams through change and drive process improvements.

Key responsibilities include:

• Leading requirements workshops and process mapping sessions.
• Defining and refining processes aligned to MS Dynamics CRM functionality.
• Supporting UAT, documentation, and end‑user readiness.
• Managing expectations, maintaining engagement, and ensuring quality delivery.

Hybrid working

You’ll be required to be on‑site 2 days per week.

If you’re passionate about enabling teams, improving processes, and making transformation stick, this role is a great opportunity to drive meaningful impact.

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