Business Analyst Real Estate / D365

Altum Consulting; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Part time

Job summary

A consultancy specializing in change management is seeking an experienced Real Estate Business Analyst to support the implementation of an ERP solution. The role involves producing comprehensive documentation, focusing on real estate processes within a dynamic environment. Candidates should have strong communication skills, experience in process mapping, and familiarity with D365. Hybrid work is available, requiring on-site presence in London for 2-3 days a week.

Qualifications

• Excellent written communication skills.
• Strong attention to detail and accuracy.
• Proven experience in process mapping.
• Analytical mindset with risk identification abilities.
• Experience within the real estate sector required.
• Experience with D365 (Finance & Operations) is essential.

Responsibilities

• Produce high‑quality process documentation including SOPs.
• Collaborate with stakeholders to gather requirements.
• Define KPIs, controls, and future‑state processes.
• Support internal governance and approvals.
• Deliver documentation for process validation.

Skills

Excellent written communication skills

Strong attention to detail

Proven experience in process mapping and documentation

Analytical mindset

Ability to bridge technical and non‑technical audiences

Proven experience within the real estate sector

Experience with D365 (Finance & Operations)

Experience with property management solutions

Tools

Visio

Job description

practice area: Change and Transformation

job type: Interim

Hybrid working (2-3 days per week London / remote)

Up to £800 per day

Project Overview

Partnering with a Real Estate organisation which has outgrown its existing ERP platform and is currently implementing D365 Finance & Operations - supported by a specialist property management solution. This transformation programme provides an opportunity to establish target operating models, address current inefficiencies, define a robust data governance framework, and support organisational design improvements.

The programme is progressing at pace, with a well-known consultancy acting as the systems implementation partner. While the partner provides solution options, the organisation requires practical, hands‑on guidance and actionable recommendations to ensure successful delivery.

The successful candidate will complement the existing finance capability by providing equivalent‑quality, best‑practice insight on the real estate side of the ERP implementation.

Role Overview

The organisation is seeking an experienced Real Estate Business Analyst to produce comprehensive documentation supporting the successful implementation of the ERP solution.

The core responsibility of the role is to create detailed process documentation for core process areas, policies, and standard operating procedures that define the future ("To Be") ways of working enabled by the new technology.

You will work closely with Process Owners, SMEs, and senior leadership to define/ document future operating models.

Main Responsibilities

• Produce high‑quality process documentation including:
• Standard Operating Procedures (SOPs)
• Process flow diagrams
• Focus on real estate specific processes, including:
• Property and unit setup
• Service charge processes
• Alignment with industry best practice
• Collaborate with stakeholders across the business, including process owners and SMEs, to gather requirements and resolve operational and control‑related questions
• Work closely with Process Owners, SMEs, and senior leadership to define KPIs, controls, and future‑state processes
• Support internal governance, approvals, and scope alignment
• Deliver documentation that enables validation of processes and ensures consistency globally

Skills, Knowledge & Experience

• Excellent written communication skills, with the ability to clearly document complex processes and policies
• Strong attention to detail, ensuring accuracy, consistency, and identification of gaps or ambiguities
• Proven experience in process mapping and documentation, including use of Visio
• Analytical mindset with the ability to break down processes, identify risks, and define controls
• Ability to bridge technical and non‑technical audiences
• Proven experience within the real estate sector. Able to define and document best‑practice real estate processes
• Experience with D365 (Finance & Operations) implementation projects/ programmes is essential
• Experience with specialist property management solutions; Systems like Yardi, Yavica, similar cloud property management systems is highly desirable
• Comfortable operating in a fast‑paced environment with high expectations on quality and delivery